WAITER/WAITRESS

SIN SIAN YUEN PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A restaurant in Singapore seeks a Server to ensure accurate food delivery and exceptional customer service. Responsibilities include managing food orders, operating cash registers, and maintaining high-quality service standards. Ideal candidates should be adept in customer interactions and food safety practices.

Qualifications

• Experience in customer service and food handling.
• Ability to operate cash register-like machines.
• Knowledge of food and beverage safety regulations.

Responsibilities

• Deliver food accurately to tables and compute bills.
• Maintain food safety and hygiene standards.
• Provide exceptional service and resolve customer issues.

Skills

Customer Service

Food Safety

Operational Problem Solving

Quality Control

Job description

The Server is responsible for carrying large trays with food from the kitchen to tables in the restaurant. He/She ensures all dishes match the ticket, including modifiers and special requests. He/She delivers the correct food to the correct table number, computes bills, and verifies the completeness of customer orders. He/She examines food and beverages enroute from the kitchen or service bar, compares items with customer orders for accuracy, and operates cash register-like machines to compute charges.

Additional responsibilities include:

1. Applying quality systems
2. Contributing to customer service across platforms
3. Cultivating productivity and innovation
4. Demonstrating service vision
5. Following food and beverage safety and hygiene policies
6. Implementing operations for service excellence
7. Interacting with and serving food & beverage guests
8. Maintaining the service environment and quality control procedures
9. Preparing for service and projecting a professional image
10. Providing exceptional service and ensuring guest safety and security
11. Responding to service challenges and solving operational problems
12. Using essential computer and tablet functions
13. Working effectively in a diverse service environment