Waiter/Waitress

UNWINE BARS PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A bustling restaurant in Singapore is seeking a skilled Waitress with 1-3 years of experience. You will greet customers, take orders, and ensure excellent service. The ideal candidate will have strong communication skills and attention to detail. This role offers a chance to contribute to memorable dining experiences in a vibrant setting.

Qualifications

• 1-3 years of experience in a similar role.
• Strong communication skills.
• Excellent customer service skills.
• Proficiency in order taking and using POS systems.
• Menu knowledge to assist customers.

Responsibilities

• Greet and seat customers in a friendly manner.
• Take accurate food and beverage orders.
• Process orders and payments using POS systems.
• Provide menu recommendations.
• Resolve customer complaints promptly.

Skills

Communication skills

Customer service

Problem-solving

Time management

Attention to detail

Education

Secondary education or high school diploma

Tools

POS systems

Job description

We are seeking a skilled Waitress to join our team in a bustling restaurant in Central Singapore. The ideal candidate will have excellent communication skills, a strong focus on customer service, and the ability to work effectively in a team.

**Key Responsibilities:**
- Greet and seat customers in a friendly and professional manner
- Take accurate food and beverage orders from patrons
- Use POS systems to process orders and payments efficiently
- Demonstrate menu knowledge and provide recommendations to guests
- Collaborate with colleagues to ensure smooth service flow
- Resolve customer complaints and issues promptly and effectively
- Manage time effectively to handle multiple tasks during busy periods
- Pay attention to detail to ensure orders are accurate and presented well

**Required Skills and Qualifications:**
- 1-3 years of experience in a similar role
- Strong communication skills to interact with customers and team members
- Excellent customer service skills to create a positive dining experience
- Proficiency in order taking and using POS systems
- Menu knowledge to assist customers with their choices
- Problem-solving abilities to address issues as they arise
- Effective time management to handle busy shifts efficiently
- Attention to detail to ensure accuracy in orders and customer requests
- Minimum qualification of secondary education or high school diploma

If you are a dedicated and customer-oriented individual with a passion for hospitality, we invite you to apply for this exciting opportunity. Join our team and contribute to creating memorable dining experiences for our guests in the heart of Singapore.