WAITER SUPERVISOR

EC MANPOWER PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality management company in Singapore is seeking a Supervisor to oversee waitstaff and ensure high-quality service. This role involves managing the dining area operations, handling customer inquiries, and maintaining food safety standards. Ideal candidates will have prior experience in a similar role with strong leadership and communication skills. Weekend and holiday availability is required.

Qualifications

• Prior experience as a waiter/waitress and in a supervisory role.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.

Responsibilities

• Supervise and support waitstaff to ensure high-quality service.
• Monitor and manage dining area operations during shifts.
• Handle customer inquiries and resolve complaints professionally.

Skills

Leadership skills

Interpersonal skills

Communication skills

Customer service abilities

Team player

Job description

Key Responsibilities:

• Supervise and support waitstaff to ensure high-quality service
• Monitor and manage dining area operations during shifts
• Handle customer inquiries and resolve complaints professionally
• Assist with staff scheduling and training
• Maintain cleanliness and presentation standards
• Ensure compliance with food safety and hygiene regulations

Requirements:

• Prior experience as a waiter/waitress and in a supervisory role
• Strong leadership and interpersonal skills
• Excellent communication and customer service abilities
• Able to work weekends, evenings, and public holidays
• Team player with a positive and proactive attitude