WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career. Your Opportunity Starts Here. The Regional Digital Loans platform team is a high performing unit, playing a vital role in supporting the SMEs by delivering innovative solutions to help business owners realise their ambitions. We are looking for high potential candidates who will join us to innovate with the changing landscape in SME behaviour, reinforced by technological advances.
The Role
We are looking to hire an experienced Regional Platform Lead to join the Emerging Business Regional Digital Loans platform team. In this role, you will be responsible for defining and executing product features and enhancements aligned to the regional loans platform vision and roadmap. You will work closely with stakeholders across business and IT to deliver scalable, user‑centric capabilities across the loan lifecycle.
Platform Strategy, Development, and Innovation
- Focus on defining the vision, roadmap, and future‑state capabilities of the platform.
Define and articulate product features aligned to digital loans platform vision and business objectives
Identify and evaluate AI opportunities across the loan origination journey
Translate business needs into scalable journeys and capabilities
Own regional capabilities and platform backlog across markets
Apply value‑led prioritisation aligned to business priorities and delivery timelines
Drive horizontal journey thinking to simplify processes and policies before technology implementation
Platform Business Analysis, Solution Design & Delivery
- Focus on requirements, solution design, stakeholder alignment, and execution.
Lead regional requirements gathering and act as design authority across markets
Understand local business, credit, operational and regulatory requirements
Partner with IT on scope, cost, delivery sequence, and architecture considerations
Work with UX/UI designers to create intuitive customer journeys
Partner with IT and QA teams to ensure requirements are understood and testable
Drive regional Customer Experience (CX) sprints and support UAT activities
Ensure timely delivery of features that meet business and quality objectives
Platform Governance, Risk & Change Enablement
- Focus on compliance, adoption, and sustainable business outcomes.
Work with compliance and risk teams to ensure regulatory adherence and responsible AI usage
Drive change management activities across markets
Support rollout, training, and business adoption of new capabilities
Monitor post‑release adoption, performance, and user feedback
Ensure regional and local market requirements are appropriately governed and implemented
SME Lending & Product Management Expertise
- Demonstrates domain knowledge and product ownership capabilities.
Tertiary education with minimum 10 years of relevant experience
Experience in product management, project delivery, or digital loan platforms ownership/management; cross‑country change management experience is a plus
Experience in loans product management, SME loans sales, or credit policy/process management
Familiarity with tools such as JIRA and Confluence
Leadership, Stakeholder Management & Change Enablement
- Focuses on influencing, alignment, and driving transformation.
Strong ability to drive change management across regions and the end‑to‑end loans journey
Growth mindset with the ability to embrace innovation and drive organisational change
Good stakeholder management, leadership, and communication skills
People management experience is an advantage, but not a must
Self‑driven, structured, results‑oriented, with a can‑do spirit
Digital Innovation, AI & Analytical Thinking
- Highlights future‑focused capabilities and problem‑solving strengths.
Understanding of AI and its applications in lending, with the ability to translate AI capabilities into practical business use cases
Strong analytical and problem‑solving skills, with the ability to assess feasibility and business impact
Ability to evaluate opportunities, balance trade‑offs, and drive value‑based decisions
Comfortable working at the intersection of business, technology, data, and operations
What we offer
- Competitive base salary.
- A suite of holistic, flexible benefits to suit every lifestyle.
- Community initiatives.
- Industry‑leading learning and professional development opportunities.
- Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
- Let’s build the bank we need for the future we want.
- Find the best version of yourself in a friendly, supportive team.
- Build lasting value in your community.
- Help people grow their assets, business, and investments.
- Take your learning as far as you can.
- Or simply enjoy a vibrant, future‑ready career.
- Your Opportunity Starts Here
As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly‑owned subsidiary, Bank of Singapore, which operates on a unique open‑architecture product platform to source for the best‑in‑class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.