VP, Quality Assurance, Monitoring & Testing Lead Analyst - SINGAPORE

Citi; Singapore; On-site; USD 90,000 - 150,000; Full time

Job summary

A leading global bank is seeking a VP, Quality Assurance, Monitoring & Testing Lead Analyst in Singapore. The role involves assessing quality control processes, developing testing controls, and ensuring compliance with risk management standards. Ideal candidates will have extensive experience in operational risk management and strong analytical skills.

Qualifications

• 6-10 years of experience in operational risk management, compliance, audit, or control functions.
• Strong knowledge of control development and execution.
• Proven ability to implement sustainable solutions.

Responsibilities

• Support assessment of activities and processes for risk management quality.
• Conduct routine testing to ensure adherence to quality standards.
• Develop and execute Monitoring and Testing controls.

Skills

Operational risk management

Compliance

Audit

Control functions

Analytical skills

Communication skills

Problem-solving skills

Microsoft Office

Education

Bachelor's degree

Master's preferred

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high-caliber professional to join our team as VP, Quality Assurance, Monitoring & Testing Lead Analyst- Hybrid (Internal Job Title: Quality Assurance, Monitoring & Testing Lead Analyst- C13) based in Singapore. Being part of our team means that we’ll provide you with resources to meet your needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future.

Position summary:

Individuals in Quality Assurance, Monitoring & Testing are responsible for assessing outcomes of activities and processes against conformance with requirements to strengthen risk management quality. This includes quality testing for business function quality control and transformation lead quality control post activity/process completion. Responsibilities include developing and executing Monitoring and Testing controls, such as control design assessment, operational effectiveness design, and execution of monitoring/testing tools to evaluate key controls addressing risks.

In this role, you’re expected to:

• Support assessment of activities and processes per Policies, Standards, and Procedures to enhance risk management quality
• Conduct routine testing to ensure adherence to quality standards and identify risks or non-compliance
• Review stakeholder/client feedback and respond to quality assurance issues promptly
• Support quality testing for business and transformation controls post activity completion
• Develop and execute Monitoring and Testing controls, including design assessments and operational effectiveness evaluations
• Report on quality control outcomes and control effectiveness to management and stakeholders
• Stay updated with the latest QA testing tools and strategies
• Understand Citi’s Risk & Control framework and fundamentals of Risk Management
• Participate in control monitoring and review processes, including CMDA meetings
• Identify monitoring gaps and suggest improvements
• Assess risks in business decisions, ensuring compliance, ethical standards, and escalation of issues

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years of experience in operational risk management, compliance, audit, or control functions in financial services
• Ability to identify, measure, and manage key risks and controls
• Strong knowledge of control development and execution
• Experience in control functions within the financial industry
• Proven ability to implement sustainable solutions and improve processes
• Understanding of compliance laws, rules, regulations, and best practices
• Knowledge of Citi’s Policies, Standards, and Procedures
• Strong analytical, communication, and problem-solving skills
• Ability to manage multiple priorities
• Proficiency in Microsoft Office, especially Excel, PowerPoint, Word
• Bachelor’s degree; Master’s preferred