VP Operations

Meravilla Solutions LLP; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Vice President Operations to oversee multiple resort properties. The ideal candidate will have extensive experience in managing luxury resorts, with responsibilities that include strategic leadership, financial management, and enhancing guest satisfaction. Join a dynamic team committed to delivering excellence in resort management.

Benefits

Health insurance

Paid sick time

Performance bonus

Qualifications

• Minimum 10+ years in hotel or resort operations.
• 5+ years in leadership managing multiple properties.
• Strong background in luxury or boutique resort management.

Responsibilities

• Provide strategic direction and leadership for multiple resort operations.
• Manage daily operations, quality standards, revenue targets, and guest experience.
• Drive growth through strategic B2B partnerships.

Skills

Leadership

Financial Management

Business Development

Compliance

Operational Strategies

Education

Hotel Management Degree/Diploma

Job description

Job Title: Vice President Operations (Resorts)Location: MumbaiExperience Required: Minimum 10+ Years in Hospitality OperationsEducation: Degree/Diploma in Hotel ManagementIndustry: Hospitality / Hotel / Resort OperationsJob Overview:We are seeking a dynamic and seasoned Vice President Operations to oversee and drive the performance of our multiple resort properties located in Mumbai. The ideal candidate will bring deep expertise in the hospitality industry, with a proven track record of managing multi-property operations, establishing strategic B2B partnerships, and delivering operational excellence across all aspects of resort management.Key Responsibilities: Strategic Leadership:Provide strategic direction and leadership for the operational performance of all resort properties under the portfolio. Multi-Property Oversight:Manage daily operations, quality standards, revenue targets, and guest experience across all resorts to ensure alignment with organizational goals. Business Development & B2B Tie-ups:Drive growth through strategic B2B tie-ups, travel trade partnerships, and corporate alliances to increase occupancy and brand reach. Operational Excellence:Implement and monitor SOPs, optimize cost-efficiency, and ensure service delivery meets luxury and quality benchmarks. Team Leadership:Lead, mentor, and develop property-level General Managers and departmental heads to maintain a high-performance culture. Financial Management:Monitor budgets, P&Ls, and operational KPIs to ensure profitability and sustainable growth. Guest Experience Management:Uphold superior guest satisfaction scores and proactively resolve escalated concerns or complaints. Compliance & Safety:Ensure full compliance with health, safety, legal, and brand regulations across all properties.Desired Candidate Profile: Minimum 10+ years of experience in hotel or resort operations, with at least 5 years in a leadership role managing multiple properties. Strong background in luxury or boutique resort management. Hotel Management Degree/Diploma from a reputed institute is mandatory. Demonstrated success in B2B partnerships and strategic alliances within the hospitality sector. Exceptional leadership, interpersonal, and decision-making skills. Ability to work in a dynamic, fast-paced environment with a focus on innovation and guest satisfaction.What We Offer: Opportunity to lead a growing portfolio of premium resort properties. Dynamic and collaborative work culture.Job Type: Full-timeBenefits: Health insurance Paid sick timeSchedule: Rotational shift Performance bonusApplication Question(s): Do you have experience Handling Chain of Resorts/Hotels Education: Bachelor's (Preferred)Experience: total work: 10 years (Required)Work Location: In person,

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