VMware & Windows - Infrastructure Engineer

CHARTERHOUSE PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading infrastructure services firm in Singapore seeks an experienced professional to manage and optimize Windows and VMware systems. The candidate will oversee system administration, automation, and governance, play a crucial role in technical initiatives, and ensure performance stability across regulated environments. The ideal candidate should have a bachelor's degree and at least 7 years of relevant experience.

Qualifications

• 7+ years experience managing Windows systems and VMware environments.
• At least 3 years in regulated or high-compliance industries.

Responsibilities

• Administer and optimize Windows server platforms.
• Architect and maintain VMware infrastructure.
• Develop scripts to automate operational tasks.
• Provide expert-level troubleshooting.

Skills

Windows Server Management

VMware Operations

Scripting

Problem Resolution

Collaboration

Education

Bachelor’s degree in Computer Science, IT, or related field

Tools

VMware

Windows Server

PowerShell

Ansible

Job description

Role Summary
We are looking for an experienced infrastructure professional to manage and optimise a complex ecosystem of Windows and VMware systems supporting real-time digital services. This role will be responsible for the administration, automation, and governance of critical virtual and physical infrastructure across secure and regulated environments.

You will lead technical initiatives, ensure performance stability, and play a key role in system lifecycle management, including updates, compliance hardening, backup strategies, and incident recovery.

Key Responsibilities

Microsoft Windows Server Administration

• Operate, monitor, and support enterprise-grade Windows Server platforms (2012 to 2022).
• Administer core services including AD, GPOs, DNS, DHCP, WSUS, and File Server configurations.
• Implement security configurations and system patching strategies in compliance with internal cybersecurity policies and external regulatory guidelines (e.g., CIS Benchmarks, MAS TRM).
• Manage identity access across systems, including RBAC controls and privileged access tools.

Virtualisation & VMware Operations

• Architect and maintain VMware infrastructure including ESXi, vCenter, HA, vSAN, vMotion, and DRS clusters.
• Perform performance tuning and load balancing across VM environments to optimise uptime and resource usage.
• Lead implementation of DR readiness plans including backup, failover, and replication strategies using tools such as SRM.
• Apply hypervisor-level security hardening, updates, and compliance audits to align with governance standards.

Automation, Monitoring & Issue Management

• Develop scripts or workflows using tools like PowerShell or Ansible to automate operational tasks.
• Monitor system health using enterprise tools (e.g., vROps, PRTG, SolarWinds, Nagios), and respond to alerts proactively.
• Provide expert-level (L3) troubleshooting and resolve infrastructure-related issues; conduct root cause analysis and implement preventive solutions.
• Maintain accurate and comprehensive documentation including system SOPs, architecture diagrams, deployment guides, and audit logs.

Cross-Functional Collaboration & Governance

• Liaise with teams in networking, security, application development, and DevOps to ensure cohesive infrastructure support.
• Participate in formal change management (CABs), patching cycles, and infrastructure compliance reviews.
• Support infrastructure lifecycle projects including migrations, capacity expansion, and system upgrades.

Requirements

Education and Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 7 years of hands-on experience managing Windows-based systems and VMware environments.
• A minimum of 3 years supporting infrastructure within regulated or high-compliance industries (e.g., financial services).

Technical Competencies

• Deep experience with Windows system hardening and patching tools such as WSUS or SCCM.
• Skilled in VMware environment builds, including vCenter setup, patching, and host configuration.
• Proficient in Active Directory administration and GPO policy management.
• Familiarity with vSphere core technologies such as vMotion, distributed switches, and HA clusters.
• Experience with scripting and automation (PowerShell, Ansible) is a plus.
• Knowledge of data center operations, capacity planning, and service uptime monitoring.

Soft Skills & Attributes

• Excellent communicator with the ability to bridge technical detail and business impact.
• Strong interpersonal and collaboration skills; able to work autonomously or in cross-functional teams.
• Analytical, meticulous, and resourceful in problem resolution.
• Resilient and calm under pressure; thrives in demanding, time-sensitive environments.
• Customer-focused with a continuous improvement mindset.

Certifications

• Relevant VMware certifications (e.g., VCP, VCAP) preferred.
• Linux administration or cloud platform certifications would be advantageous.

Reg. No. R1878306

EA License no.: 16S8066