VIDEO EQUIPMENT ENGINEER

JCDecaux; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

JCDecaux in Singapore is seeking an experienced Digital Operations Support engineer who will maintain uptime of our AV assets, perform regular health checks, and assist in on-site and remote troubleshooting.

The ideal candidate has a diploma or degree in computer engineering, 5 years AV experience, and fluent English, with the ability to work under pressure and multitask in a fast-paced environment.

Qualifications

• 5 years of experience in Audio-Visual installation and troubleshooting.
• Solid understanding of computer hardware and display systems (LCD/LED, video controllers, decoders/encoders).
• Ability to work under stress and multitask.

Responsibilities

• Support day-to-day Digital Operation with standby after office hours.
• Perform preventive maintenance and health checks on digital assets.
• Maintain up-to-date digital assets inventory and monitor uptime.
• Contribute to projects to install or upgrade digital displays and ensure SLA compliance.
• Develop and document maintenance SOPs and operational procedures.

Skills

Fluent English

Education

Diploma or Degree in Computer Engineering

Job description

The ideal candidate will be passionate on supporting our digital advertising assets and ensuring optimal up-time. He/she is result-orientated with possess strong hands-on experience. He/she is inquisitive about how things work and eager to learn. Comfortable with troubleshooting remotely or travelling on-site as required.

Job Scope

Operational

• Support day-to-day Digital Operation, which includes standby after office hour
• Conduct preventive maintenance and regular health check on digital assets
• Maintain up-to-date digital assets inventory
• Monitor asset trend uptime and operational functionality

Processes and Coordination

• Participate in projects to install new/upgrade digital display
• Communication of service level compliance across departments include global support

Efficiency, Compliance, and Improvement

• Ensure service level compliance
• Drive continuous improvement to improve assets uptime and operational efficiency
• Prepare assets data comparison on a monthly basis
• Develop digital maintenance technical documentation and implement standard operation procedure (SOP)

Requirements:

• Diploma or Degree in Computer Engineering
• 5 years of experience in Audio-Visual installation and troubleshooting
• Some experience in the any of the following area:
• Computer Hardware
• Display (LCD/LED screens, Video Controllers, Decoder, Encoder, etc.)
• Fluent English speaking
• Able to work under stress and able to multi-task