Vice President, Senior Business Control Specialist - Global Credit Operations

Bank of America; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their Global Credit Operations APAC team. This role is pivotal in enhancing operational risk management and compliance, requiring a strong background in quality assurance and business controls. The ideal candidate will thrive in a collaborative environment, working closely with various stakeholders to promote a robust risk culture. If you're a self-starter with excellent analytical and communication skills, this opportunity offers a platform to make a significant impact while advancing your career in a supportive workplace.

Qualifications

• Minimum 3 years in quality assurance, compliance, or audit.
• Strong operational risk and compliance background required.

Responsibilities

• Perform root cause analysis of operational events.
• Implement process control improvements.
• Support routine exams with regulators and internal audit.

Skills

Risk Management

Quality Control/Assurance

Communication Skills

Project Management

Analytical Skills

Critical Thinking

Technical Expertise in MS Office

Attention to Detail

Fluency in English

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The candidate will support the Global Credit Operations APAC team. This role requires a strong operational risk and compliance background, and understanding of GBAM products. Acts as an ambassador of the risk culture. Incumbents typically have a minimum of 3 years of quality assurance, compliance, audit, and/or business controls experience.

The candidate will collaborate with existing team members and parallel organizations to evaluate existing technology and design future enhancements. Main objectives of the team are to promote a strong Risk Culture, establish sound risk management processes to effectively identify, measure, monitor, and control risk, and ensure we have proper Risk Governance in place to communicate, escalate, and debate risks.

Responsibilities:

• Perform root cause analysis of operational events and challenge control weaknesses and breakdowns to properly assess risk disposition
• Perform trend analysis and horizontal impact assessments to determine themes and identify emerging risks
• Support LOB through routine exams with regulators and internal audit
• Implement process control improvements and leverage BAC Risk Framework to effectively manage LOB risk
• Demonstrate strong collaboration, influencing, and relationship management skills to bridge key stakeholders across Audit, Risk, GCOR and LOB SMEs
• Support Audit, Exam and/or Testing processes, ensure proper governance and protocol is followed; assist with preliminary research and response tracking
• Provide solutions to help with implementation of process improvements or remediation plans to drive efficiencies and demonstrate sustainability
• Coordinate and partner across other support teams and stakeholders to ensure end-to-end process engagement and timely resolution of issues
• Be proactive in risk identification and mitigation through activity monitoring processes

Required Skills:

• Working knowledge of Risk, Quality Control/Assurance Framework
• Excellent written and verbal communication skills – ability to tailor messaging to senior management
• Able to understand, analyze, and explain complex workflows
• Self-Starter who can work independently with little guidance or direction
• Ability to meet tight deadlines while working in a flexible environment
• Attention to laws, rules & regulations and working knowledge of regional regulations
• High technical expertise in MS Office platforms
• Project Management skills and ability to manage various project timelines with multiple competing priorities
• Strong verbal and written communication skills as well as interpersonal skills
• Ability to read and understand complex matters, anticipate risks, and summarize key information
• Critical thinking skills to assess data, artifacts and new or unfamiliar business concepts to draw conclusions that are not readily apparent
• Strong research and analytical skills and attention to detail but in context with broader business landscape
• Ability to prioritize effectively, a self-starter, organized, capable of performing work independently with minimal direction.
• Ability to interact with people in all levels of the organization and ability to organize data for executive level reporting
• Fluency in English
• Strong presentation skills and the ability to present key messages, effective recommendations, and information in a clear, concise, insightful and influential way