Vice President, Risk Management

Marsh; Singapore; Hybrid; SGD 85,000 - 115,000; Full time

Job summary

A leading firm in insurance and risk management located in Singapore is seeking an experienced professional in Client Relationship Management to manage complex accounts and cultivate client satisfaction. This hybrid role requires at least three days a week in the office, targeting individuals with over 8 years in the industry. Ideal candidates should possess excellent communication skills and outstanding analytical abilities, and they will have the opportunity to significantly impact client relations and business solutions.

Benefits

Generous leave and employee benefits program

Mentorship and development opportunities

Qualifications

• 8 years' minimum prior experience in the insurance or reinsurance industry.

Responsibilities

• Serve as a client manager for the account team on large initiatives or complex accounts.
• Conduct research on various markets or industries to identify growth opportunities.
• Address escalated issues and concerns in a timely and effective manner.

Skills

Excellent verbal and written communication skills

Outstanding analytical thinking and problem solving skills

Education

Bachelor’s Degree in any discipline

Job description

We are seeking a talented individual to join our Risk Management team at Marsh. This role will be based in Singapore. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will join as a seasoned professional individual contributor in Client Relationship Management, who works independently with minimal supervision to grow, ensure retention and relationship satisfaction of existing clients and assists senior level colleagues with complex account work to gain exposure to various markets or industries.

Specifically you will:

• Serve as a client manager for the account team on large initiatives or complex accounts, implementing action plans, monitoring progress, assuring service meets or exceeding expectations and protecting the firm from errors & omissions.
• Draft essential comprehensive project documents intended for clients including: white papers, approaches, quantitative financial analyses or general presentations on new subjects or opportunities to support the creation of sales opportunities and account backing.
• Conduct research on various markets or industries as designated to find resources on new growth areas and trends for expansion for internal use to identify growth opportunities.
• Conduct and refine data analyses to support proposal creation and account-facing presentations.
• Address escalated issues and concerns in a timely and effective manner, helps manage expectations, mitigate relationship risks and applies judgement as to when to escalate major issues to senior level colleagues ensuring compliance.
• Offer technical and transactional support for complex or high-priority relationships when needed to ensure relationship satisfaction and facilitate a mutual internal and external understanding.

What's in it for you?

• Be part of a reputable and recognized brand in the insurance and risk management industry by working with and learning from industry leading experts in the field
• Unprecedented opportunity to meaningfully impact our clients and make a difference
• Access to Employee Resource Groups that provide mentorship and development opportunities
• Generous leave and participation in our employee benefits program

We will count on you to:

• Research on changes in the insurance and clients’ market and identify the potential risks
• Take on a leading role within the business as a mentor and subject matter expert
• Be the face of Marsh to our largest and most complex local market clients
• Analyse and formulate insights on client challenges through data analysis
• Evaluate internal products and services to tailor to clients’ solutions
• Collaborate extensively with Business Development, Placement and Operations for day to day functions and wider stakeholders for specific initiatives such as Business Planning or Audit

What you need to have:

• Bachelor’s Degree in any discipline
• 8 years' minimum prior experience in the insurance or reinsurance industry,
• Excellent verbal and written communication skills
• Outstanding analytical thinking and problem solving skills

What makes you stand out:

• Curiosity to learn
• Possess a positive attitude
• Adaptability to thrive in complex environments

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.