Vice President, Commercial Contracts and Operations Procurement (APAC)
STACK Infrastructure APAC
A complete application in a minute
Tailored resume and cover letter, ready to send.
Job summary
STACK Infrastructure APAC seeks a visionary VP APAC Operations to lead commercial, contracts management, supplier governance, and operations procurement across the APAC region, ensuring value realization, risk control, and high-quality service delivery.
You will partner with Engineering, Delivery, and Customer Success to drive reliable, scalable operations, strengthen partnerships with critical suppliers, and align objectives with customer outcomes and business growth.
Responsibilities
- Lead commercial management for APAC operational services and suppliers.
- Oversee contract lifecycle governance and risk management.
- Direct procurement of operational services and supplier onboarding across APAC.
Job description
STACK Infrastructure builds, owns, and operates hyperscale and colocation data centers that power the world’s most ambitious technology companies. With a rapidly expanding footprint across APAC, STACK combines deep development expertise, flexible capital, and operational discipline to deliver critical digital infrastructure at scale.
Our clients include the largest hyperscale cloud platforms. We are building a regional platform defined by speed of delivery, power reliability, and long-term partnership — and we are assembling the team to lead that effort.
Lead the commercial, contract management, supplier management, and operations procurement functions across APAC Critical Operations. Accountable for maximizing value from operational suppliers, strengthening strategic partnerships, managing commercial risk, and ensuring suppliers enable safe, reliable, and customer-focused service delivery across the region.
A core member of the APAC leadership team with shared accountability for customer experience, operational performance, resilience, and business outcomes.
- Commercial strategy for operational services and suppliers.
- Vendor commercial performance and value realization.
- Commercial governance and financial optimization.
- Supplier relationship management.
- Contract negotiation and execution.
- Contract lifecycle governance.
- Commercial risk management.
- Contract compliance and performance management.
- Supplier dispute and escalation management.
- Procurement of operational services and support contracts.
- Maintenance and facilities service sourcing.
- Operational supplier onboarding and governance.
- Procurement controls and compliance.
- Strategic supplier partnerships.
- Supplier performance management and scorecards.
- Vendor governance forums.
- Supplier innovation and continuous improvement.
- Critical supplier resilience planning.
- Customer satisfaction and trust.
- Achievement of service commitments.
- Resolution of customer-impacting supplier issues.
- Continuous improvement of service delivery.
- Service reliability and availability.
- Operational efficiency.
- Incident reduction.
- Cost-effective service delivery.
- Scalable supplier ecosystem.
- Commercial value creation.
- Operational readiness for expansion.
- Strategic partnerships that support business objectives.
Deliver exceptional customer outcomes through reliable services, strong supplier performance, and proactive issue resolution.
Customer ownership is shared across the leadership team. Commercial, Operations, Engineering, Delivery, and Customer Success each play distinct but interdependent roles in delivering customer outcomes.
- Customer relationships.
- Customer engagement and communications.
- Customer advocacy.
- Service review coordination.
- Supplier performance supporting customer commitments.
- Commercial remediation and recovery where supplier performance impacts service.
- Supplier alignment to customer requirements.
- Customer satisfaction.
- Major customer escalations.
- Service improvement initiatives.
- Customer retention and trust.
Deliver safe, reliable, and efficient operations that consistently meet customer expectations.
- Service delivery.
- Operational performance.
- Incident and event management.
- Workforce execution.
- Supplier performance.
- Vendor governance.
- Commercial management of operational services.
- Supplier contract compliance.
- Operational reliability.
- Service quality.
- Customer outcomes.
- Operational cost effectiveness.
Ensure operational services and suppliers support technical standards, long-term reliability, and customer commitments.
- Engineering standards.
- Technical authority.
- Technology selection.
- Asset strategy.
- Supplier commercial management.
- Contract structuring.
- Sourcing processes.
- Commercial governance.
- Supplier capability assessment.
- Technology partner selection.
- Long-term vendor performance.
- Innovation and technology roadmaps.
Ensure seamless transition of assets and capabilities into operations while maintaining customer commitments and operational readiness.
- Capital project execution.
- Construction supplier management.
- Project delivery performance.
- Asset handover.
- Operational support contracts.
- Long-term service agreements.
- Vendor continuity post-handover.
- Operational supplier readiness.
- Operational readiness.
- Smooth transition to operations.
- Customer confidence during expansion and transition activities.
Protect customers, operations, people, and assets through effective management of supplier and operational risks.
- Risk frameworks.
- Business continuity standards.
- Security governance.
- Enterprise resilience.
- Supplier compliance with risk requirements.
- Third-party commercial risk management.
- Contractual resilience obligations.
- Third-party risk mitigation.
- Supplier resilience.
- Critical vendor continuity.
- Regulatory compliance.
Enable operational excellence through reliable systems, data, automation, and high-performing technology partners.
- Systems strategy.
- Technology roadmap.
- Platform ownership.
- Operational data and automation.
- Vendor agreements.
- Licensing and support contracts.
- Technology supplier governance.
- Commercial negotiations.
- System availability.
- Technology partner performance.
- Digital transformation outcomes.
- Operational efficiency.
The Commercial, Contracts & Operations Procurement function recognizes that customer success is a shared responsibility across all leadership functions. While each team has defined areas of accountability, every decision regarding suppliers, contracts, procurement, and commercial risk should be made with the objective of improving customer outcomes, operational excellence, and long-term business performance.
Duties, responsibilities and activities may change as the business grows and operational requirements evolve.
STACK provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
