Vehicle Claims & Investigation Officer [Customer Service | Documentation management | Flexible [...]

The Supreme HR Advisory; Singapore; Hybrid; SGD 80,000 - 100,000; Full time

Job summary

A recruitment firm in Singapore is looking for a Customer Service Officer to manage vehicle damage reports through various communication channels. The role requires strong familiarity with office software and may benefit from prior experience in enforcement or collection. A valid driving license is a plus, and the position offers a salary range of $2500 to $2800. Workdays are Monday to Saturday with flexible hours.

Qualifications

• Experience in customer service or related fields is a strong bonus.
• Having a class 3 or class 2B (and above) license would be advantageous.
• Possession of class 3 or class 2B (and above) license is advantageous.

Responsibilities

• Handle customer vehicle damage reports via calls, emails, or onsite visits.
• Investigate vehicle damages and assess repair costs.
• Manage accident reports and follow-ups.
• Assist with vehicle recovery when required.
• Complete other tasks assigned by supervisor.

Skills

Familiarity with office productivity software

Strong communication skills

Investigation skills

Job description

Customer Service Officer - Enforcement

Working days: 5 days. Working time: Mon to Fri 9am-6pm/10am-7pm, Sat 9am-1pm /10am-2pm (can choose). Salary range: $2500 - $2800. Working location: Paya Lebar.

Responsibilities

• Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assisting and managing accident reports and follow-ups.
• Assisting with the recovery of vehicles if required.
• Required to assist with any other tasks assigned by supervisor

Requirements

• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc
• Having class 3 or class 2B (and above) licence would be advantageous

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279