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A leading hospitality establishment in Singapore is looking for a Valet to handle vehicle operations, ensuring excellent guest service. The ideal candidate will have strong service orientation, a positive attitude, and a valid driving license. This role includes managing vehicle traffic and maintaining safety standards in a fast-paced environment.
Job Responsibilities
• To handle valet vehicles within the property of Marina Bay Sands in line with the departmental standards
• To operate the Valet Management System according to departmental guidelines
• To assist in managing the traffic around the property of Marina Bay Sands
• To ensure and practice safety measures for self, guests and vehicles
• To manage the taxi queues in Marina Bay Sands according to departmental guidelines
• To direct vehicles into specific areas (Hall Parking/Valet within carpark) of selfpark whenever required
• To be able to handle potential heavy load such as loading and unloading of guest luggage from vehicles is a must
• To provide information on property knowledge that includes but not limiting to valet and selfpark related queries
• To provide an Arrival Experience in line with Marina Bay Sands’ audit standards
• To work as a team to achieve the departmental KPIs of NPS and Audit scores
• To understand and execute departmental gameplans
• To maintain operational equipment in working order and ensure supplies are sufficient to carry out duties
• To learn and support the team with any other operational and/or departmental duties when required
• To assist with any other assignments tasked by Valet management team
• To monitor and report any anomalies to Valet management team for immediate action
Job Requirements
Education & Certification
• No formal education required
Experience
• Possess a valid Singapore Class 3 Driving License with a minimum of 2 years driving experience
• Prior experience in a similar role is an advantage
Other Prerequisites
• Service and guest oriented
• Pleasant, polite and possess a positive attitude
• Responsible, proactive and takes initiative
• Able to work within a culturally diverse team
• Able to communicate fluently in English
• Able to perform shift duties including night shift, and work on weekends and Public Holidays
• Able to work under pressure and in a fast-paced environment
• Able to stand long hours and work outdoors with expected humidity condition
• Able to identify colors for driving purpose
• Possess basic knowledge of Singapore attractions and places of interest