Valet Cashier

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

Join a diverse and inclusive team at a leading company in the hospitality industry! As a Valet Cashier, you will manage valet services, ensuring exceptional customer experience while handling transactions. No formal education required; experience in customer service is preferred. Be part of a dynamic environment where you can grow and thrive.

Qualifications

• Experience in customer service or hospitality is an advantage.
• Ability to communicate fluently in English.
• Positive attitude and service-oriented mindset.

Responsibilities

• Manage Hotel and Casino Valet Cashier Counters.
• Handle valet and self-park charges accurately.
• Provide excellent service and respond to guest queries.

Skills

Customer service

Teamwork

Communication

POS system knowledge

Job description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Manage the Hotel and Casino Valet Cashier Counters
• Handle and process valet and self-park related charges and transactions accurately and efficiently using Point of Sale (POS) machine.
• To submit accurate and relevant cashier-related paperwork for revenue audit purposes
• Provide level of service and experience according to the departmental audit standards and work as a team to achieve the departmental KPIs.
• Provide information on valet and self-park related as well as all other guests’ queries.

• Understand and execute departmental gameplans.
• Maintain operational equipment in working order and ensure supplies are sufficient to perform duties
• Monitor and report any anomalies to Valet Captains for immediate action.

• Learn and support the team with any other operational and/or departmental duties when required.

• Assist with any other assignments tasked by Valet Captains

Job Requirements

Education & Certification
• No formal education required

Experience
• Prior experience in a customer service environment or hospitality industry is an advantage

Other Prerequisites
• Knowledge of POS (Point of Sales) machine is an advantage
• Service and guest oriented
• Pleasant, polite and possess a positive attitude
• Responsible, proactive and takes initiative
• Able to work within a culturally diverse team
• Able to communicate fluently in English
• Able to work under pressure and in a fast-paced environment
• Able to stand long hours and work outdoors with expected humidity condition
• Possess basic knowledge of Singapore attractions and places of interest
• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.