Valet Cashier

Marina Bay Sands PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality company in Singapore is seeking a Valet Cashier to manage the Hotel and Casino Valet Cashier Counters. The role involves processing transactions, aiding guests with inquiries, and maintaining service excellence, all within a fast-paced environment. Ideal candidates will bring a positive attitude, strong communication skills, and a willingness to work various shifts including weekends and public holidays.

Qualifications

• Experience in a customer service or hospitality environment is an advantage.
• Able to communicate fluently in English.
• Willing to work various shifts including public holidays.

Responsibilities

• Manage the Hotel and Casino Valet Cashier Counters.
• Handle and process valet and self-park related charges accurately.
• Provide information on valet and self-park related queries.

Skills

Service and guest oriented

Pleasant attitude

Communication in English

Proactive

Education

No formal education required

Tools

POS (Point of Sales) machine

Job description

Job Responsibilities

• Manage the Hotel and Casino Valet Cashier Counters
• Handle and process valet and self-park related charges and transactions accurately and efficiently using Point of Sale (POS) machine.
• To submit accurate and relevant cashier-related paperwork for revenue audit purposes
• Provide level of service and experience according to the departmental audit standards and work as a team to achieve the departmental KPIs.
• Provide information on valet and self-park related as well as all other guests’ queries.
• Maintain operational equipment in working order and ensure supplies are sufficient to perform duties
• Monitor and report any anomalies to Valet Captains for immediate action.
• Learn and support the team with any other operational and/or departmental duties when required
• Assist with any other assignments tasked by Valet Captains
  
  

Job Requirements

Education & Certification

• No formal education required

Experience

• Prior experience in a customer service environment or hospitality industry is an advantage

Other Prerequisites

• Knowledge of POS (Point of Sales) machine is an advantage
• Service and guest oriented
• Pleasant, polite and possess a positive attitude
• Responsible, proactive and takes initiative
• Able to work within a culturally diverse team
• Able to communicate fluently in English
• Able to work under pressure and in a fast-paced environment
• Able to stand long hours and work outdoors with expected humidity condition
• Possess basic knowledge of Singapore attractions and places of interest
• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays