Usher (Part-time position)

The Star; Singapore; On-site; SGD 15,000 - 18,000; Part time

Job summary

The Star PAC in Singapore is looking for event ushers to join our on-site team for exciting venue operations.

You will greet, direct and seat patrons, assist with wheelchair access, and provide accurate event information while maintaining a high level of service in a lively environment. Fluency in English and a team-player attitude are essential.

Training consists of 9 hours onsite in January 2027, and you must commit to a minimum of 12 months. Apply via [e-mail].

Qualifications

• Fluent English communication.
• Ability to work in a fast-paced environment with heights, stairs, limited lighting and loud music.
• Able to climb stairs and stand long hours.
• Service-oriented and a team player.
• Able to follow instructions and confidently serve people.
• Pleasant disposition with positive attitude.

Responsibilities

• Provide excellent customer service to event attendees.
• Perform ushering duties such as greeting, directing and seating patrons.
• Assist patrons who require wheelchair or lift access.
• Provide patrons with accurate general and event-related information.
• Enforce house rules and address situations professionally.
• Ensure safety of patrons and staff and assist with evacuations if needed.

Skills

Customer service

Communication

Job description

Discover a fun and fulfilling career with us, and be part of a vibrant and dynamic family!

We regret that only shortlisted applicants will be notified.

• The closing date for submission of the online application is Monday, 7th December 2026.
• For enquiries, please email: [e-mail]

NOTE: PLEASE DO NOT download/ submit The Star PAC Application Form as instructed at the top of the Careers page – as this form is for FULL-TIME job applications.

• Starting at $11.00 per hour prior to completion of first 20 hours.
• After which, $13.00 per hour minimum 3 hours per deployment.
• Public Holidays & Eve of Major Public Holidays**: $19.50 per hour.

** Chinese New Year, Hari Raya Puasa, Deepavali and Christmas

Training:

• If selected, all candidates are required to complete 9 hours of paid training conducted onsite at The Star PAC before you are assigned duties. [Total: 3 Modules on 3 separate dates]
• The training will tentatively take place between the 5th to 13th January 2027. [Subject to changes & to be advised]
• Provide excellent customer service to event attendees.
• Perform ushering duties such as greeting, directing, and seating patrons.
• Assist patrons who require wheelchair / lift access to the Theatre.
• Provide patrons with accurate general and event-related information.
• Act upon all feedback and complaints received in a prompt and appropriate manner.
• Enforce house rules and address situations in a professional manner.
• Ensure the safety of patrons and staff by flagging any dangerous or unsafe practices that could pose as a hazard.
• Assist with evacuation in the event of an emergency.

Requirements:

• Able to communicate fluently in English.
• Able to work in a fast-paced environment and be comfortable with heights, steep stairs, limited lighting, and loud music.
• Able to climb stairs and stand long hours / throughout the duration of assigned duty.
• Service-oriented, proactive and a team player.
• Able to follow instructions
• Confident, enjoy meeting and serving people.
• Pleasant disposition with positive attitude.
• Possess good interpersonal and communication skills.
• Able to work flexible hours, according to event schedule.
• Able to commit long-term (for a minimum of 12 months).
• Possess internet access and an email account. (Our primary mode of communication and duty scheduling is via email)