- Advise and support departments in Operational Risks identification, assessment and controls of business processes
- Review, update and maintain documentation for Operational Risk Management , Fraud Management and New Product Management policies and procedures
- Work with departments in reporting of Operational risk events , establish root cause(s) and appropriate mitigation action plan(s)
- Support initiatives and reviews on Operational Risks (including fraud risks) for implementation and enforcement of Incidence reporting, Key Risk Indicator (KRI), and other initiatives rolled out by Head Office
- Facilitate, lead and provide oversight on Outsourcing Risks engaged by the bank to ensure the outsourcing risk exposure are within acceptable control, perform due diligence and risk assessment of Outsourcing Service Providers in accordance to MAS Outsourcing Notice
- Analyze and mitigate Operational Risk arising from New Product, provide support in New Product Approval process and acting as theSecretariat of the New Product Committee
- Oversee bank-wide Policies and Procedures (P&P) Management, including initiating of periodic P&P management task, facilitating, maintaining and managing all required activities related to updating and publishing policies and procedures in P&P system
- Prepare relevant Operational risk reports and presentation materials to Risk Management Committee (RMC), Senior Management, Head office and regulator
- Any other work assigned from time to time by supervisor or the Management
Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)