*URGENT* Assistant Field Engineer (Class 3, Work at Height)

Your Key Responsibilities

• On-Site Troubleshooting & Repairs: Diagnose and repair faults in air-conditioning units to ensure optimal functioning.

• Testing & Maintenance: Perform on-site testing and preventive maintenance to identify potential issues before they become critical, enhancing system reliability.

• Customer Interaction: Address customer inquiries via phone, email or on-site visits, ensuring clear communication and a positive service experience.

• Preventive Measures: Recommend and implement preventive measures to improve system longevity and efficiency, minimizing downtime.

• Service Partner Support: Provide guidance and technical support to our service partners, ensuring that all parties are aligned in delivering high-quality service.

• Scheduling & Reporting: Assist the team lead in planning daily manpower schedules and ensure that job sheets, billing, and spare parts procedures are completed accurately and promptly.

• Problem Resolution: Provide effective technical solutions and feedback to customers to address any issues or concerns in a timely and professional manner.

Your Skills

• Excellent interpersonal and customer service skills, with a proactive approach to resolving customer needs and ensuring satisfaction.

• Strong knowledge of HVAC and air-conditioning systems.

• Ability to troubleshoot and resolve complex technical issues efficiently and independently.

• Strong communication and teamwork skills to work with internal teams and external service partners.

• Adherence to all safety protocols and standards when working in varying environments.

Your Profile

• Possess a Nitec, Higher Nitec, Diploma in Mechanical or Electrical Engineering, or a related engineering discipline.

• Proven experience in the HVAC or air-conditioning field would be advantageous.

• A valid Class 3 driving license is advantageous, as this role involves traveling to various job sites.

• Comfortable working at heights and in varying environmental conditions.

• Strong analytical skills with a customer-first approach.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669