Up to $2,600 Per Month | Customer Booking Assistant| Stadium | 5 days work week

CGP Personnel; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a customer service representative to assist with facility bookings. Responsibilities include managing customer inquiries, ensuring payment adherence, and preparing booking reports. Candidates with a background in customer service and familiarity with facility bookings are preferred. Benefits include 12 annual leave days, 14 days of medical leave, and flexible working arrangements.

Benefits

12 days of Annual Leaves

14 days of Medical Leave

Flexible working attire

Future hybrid working arrangements

Weekly Recreational activities

Qualifications

• 2 years of experience in customer service.
• Good writing and communication skills.
• Prior experience with facility bookings is preferred.

Responsibilities

• Assist customers on booking of facilities.
• Ensure adherence to booking terms and manage requests.
• Analyse and prepare booking reports when necessary.

Skills

Microsoft Office

Customer Service

Communication Skills

Job description

• Assist customers on booking of facilities

• Ensure customers adhere to the booking terms and conditions and being prompt in their payment

• Manage the mailbox and ensure timely follow up on any booking requests received

• Attend to users’ feedback, queries, request for quotations and complaints

• To follow-thru any booking requests received (end-to-end process)

• Analyse/prepare booking reports when necessary

• Assist to perform user administration and system tests for the mobile application

Requirements

• Microsoft Office and Excel

• Customer Service Background

• Good writing and communication skills

• 2 years of experience in customer service

• Prior experience with facility bookings is preferred.

  
  Salary and Benefits

• $2,500 - $2,600 Per Month

• 12 days of Annual Leaves and 14 days of MC

• Flexible working attire and future hybrid working arrangements

• Weekly Recreational activities for staffs

Work hours

5 days (Monday to Friday 9am to 6 :30pm)

LEE YI REN BRYAN

Reg No: R23112408

Cornerstone Global Partners Pte Ltd

EA:19C9859