UP$4K Survey Engagement | Renewable contract | Central

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for an Outreach Client Success Specialist. The role involves collecting data through various methods, designing effective surveys, and analyzing results to produce actionable reports. Candidates should have a degree in Business or a related field and strong analytical and problem-solving skills. This position offers the opportunity to gain practical experience in survey operations and statistical processes.

Qualifications

• Min. Degree in Business or any related fields.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• A keen learner and self-starter.

Responsibilities

• Collect data through phone and face-to-face interviews.
• Design and implement strategies to encourage online participation.
• Utilize modern techniques to design surveys.
• Apply advanced sampling methods.
• Leverage data analytics tools.
• Analyze collected data and produce reports.
• Develop and execute dissemination strategies.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Education

Degree in Business or related fields

Job description

Outreach Client Success Specialist (Survey Engagement Specialist)

Contract until December 2025 (yearly renewable)

Working Hours: Mon-Fri

Key Responsibilities

• Operations: Collect data through phone and face-to-face interviews, ensuring a smooth and professional survey experience that fosters high response rates and customer satisfaction

• Strategy Development: Design and implement strategies to encourage online participation, reducing reliance on face-to-face interviews and optimizing survey response rates

• Questionnaire Design: Utilize modern techniques to design surveys that meet organizational needs while keeping pace with technological trends and improving operational efficiency

• Sampling Methodology: Apply advanced sampling methods that minimize survey fatigue among the public while ensuring the accuracy and representativeness of collected data

• Data Analytics: Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data

• Data Analysis & Reporting: Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders

• Dissemination Strategy: Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments

Programme Highlights

• Gain practical experience in survey operations and statistical processes

• Rotate through different roles to understand various aspects of the department

• Build your communication and interpersonal skills by engaging with a wide range of survey participants

• Develop specialized expertise in areas that match your career aspirations

Job Requirements

• Min. Degree in Business or any related fields.

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• A keen learner and self-starter

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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