(UP 4k) Management Trainee (Research Survey)

PERSOL; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for an Outreach Client Success Specialist to manage survey operations. In this role, you will collect and analyze data while utilizing modern methodologies to enhance participation rates. Ideal candidates should possess strong analytical skills and be excellent communicators. This position offers valuable experience in a dynamic environment and fosters career development through various departmental roles.

Benefits

Practical experience in survey operations

Opportunity to develop communication skills

Rotation through different roles

Qualifications

• Strong analytical and problem-solving skills are essential.
• Excellent communication and interpersonal skills required.
• A keen learner and self-starter, capable of adapting to various roles.

Responsibilities

• Collect data through interviews to ensure high response rates.
• Design strategies for online participation to optimize survey results.
• Utilize modern techniques to develop effective surveys.
• Apply advanced sampling methods for accurate and representative data.
• Analyze data and provide actionable reports to stakeholders.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Self-starter attitude

Education

Good tertiary qualifications

Job description

Outreach Client Success Specialist (Survey Engagement Specialist)

Contract until June 2026 / Dec 2026 (yearly renewable)

Working Hours: Mon-Fri

Central: Havelock Road / Newton

Key Responsibilities

• Operations: Collect data through phone and face-to-face interviews, ensuring a smooth and professional survey experience that fosters high response rates and customer satisfaction
• Strategy Development: Design and implement strategies to encourage online participation, reducing reliance on face-to-face interviews and optimizing survey response rates
• Questionnaire Design: Utilize modern techniques to design surveys that meet organizational needs while keeping pace with technological trends and improving operational efficiency
• Sampling Methodology: Apply advanced sampling methods that minimize survey fatigue among the public while ensuring the accuracy and representativeness of collected data
• Data Analytics: Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data
• Data Analysis & Reporting: Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders
• Dissemination Strategy: Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments

Programme Highlights

• Gain practical experience in survey operations and statistical processes
• Rotate through different roles to understand various aspects of the department
• Build your communication and interpersonal skills by engaging with a wide range of survey participants
• Develop specialized expertise in areas that match your career aspirations

Job Requirements

• Good tertiary qualifications
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• A keen learner and self-starter

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/details/13641

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