(UP 4k) Data Analyst Executive (til Dec 2025 , renew)

PERSOLKELLY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking an Outreach Client Success Specialist. This role involves collecting survey data, designing effective strategies for online participation, and analyzing the data to produce actionable reports. Ideal candidates should have strong analytical skills and good tertiary qualifications. This position offers valuable experience in survey operations with a contract until December 2025, possibly extending to December 2026.

Responsibilities

• Collect data through phone and face-to-face interviews to ensure satisfaction.
• Design strategies to encourage online survey participation.
• Utilize techniques to design effective surveys.
• Apply sampling methods to minimize survey fatigue.
• Leverage data analytics tools to verify survey data quality.
• Analyze data and produce clear reports for stakeholders.
• Develop strategies to raise awareness of statistical products.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Self-motivator

Education

Good tertiary qualifications

Job description

Outreach Client Success Specialist (Survey Engagement Specialist)

Contract until December 2025 (possible to renew contract until Dec 2026)

Working Hours: Mon-Fri office hours

Key Responsibilities:

• Operations: Collect data through phone and face-to-face interviews, ensuring a smooth and professional survey experience that fosters high response rates and customer satisfaction
• Strategy Development: Design and implement strategies to encourage online participation, reducing reliance on face-to-face interviews and optimizing survey response rates
• Questionnaire Design: Utilize modern techniques to design surveys that meet organizational needs while keeping pace with technological trends and improving operational efficiency
• Sampling Methodology: Apply advanced sampling methods that minimize survey fatigue among the public while ensuring the accuracy and representativeness of collected data
• Data Analytics: Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data
• Data Analysis & Reporting: Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders
• Dissemination Strategy: Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments

Programme Highlights:

• Gain practical experience in survey operations and statistical processes
• Rotate through different roles to understand various aspects of the department
• Build your communication and interpersonal skills by engaging with a wide range of survey participants
• Develop specialized expertise in areas that match your career aspirations

Job Requirements:

• Good tertiary qualifications
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• A keen learner and self-starter

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://sg.persolgo.com/job/details/13641

We regret to inform that only shortlisted candidates will be notified.

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