Tuition Coordinator

AD-VENTURE ACADEMIC PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

An educational service provider in Singapore is seeking a Sales and Marketing Coordinator to enhance student enrolments. The role involves converting inquiries, conducting consultations, and executing marketing efforts. Ideal candidates have a diploma in a related field, experience in sales or marketing, and bilingual skills (English + Mandarin) are preferred. This position requires working weekends and evenings.

Qualifications

• 1–2 years of experience in sales, marketing, or education services preferred.
• Confident communicator with a strong sales personality.
• Able to work weekends and weekday evenings.

Responsibilities

• Convert walk-in, WhatsApp, and call enquiries into confirmed enrolments.
• Plan and execute centre-level marketing campaigns.
• Build rapport with parents and students for long-term enrolment.

Skills

Sales

CRM Management

Marketing Campaign Execution

Bilingual Communication

Education

Diploma / Degree in Business, Marketing, Education or related field

Tools

Canva

Facebook Ads

Google Forms

Job description

Key Responsibilities:

Sales & Enrolment

• Actively convert walk-in, WhatsApp, and call enquiries into confirmed enrolments
• Follow up promptly on all new leads and trial lessons
• Conduct sales consultations with parents to understand needs and recommend suitable classes
• Maintain enrolment pipeline using CRM or centre management system

Marketing & Lead Generation

• Plan and execute centre-level marketing campaigns (e.g. flyers, social media posts, referrals)
• Engage in community outreach (e.g. nearby schools, events, booths) to generate leads
• Monitor lead sources and track ROI on campaigns
• Work with HQ or vendors to manage online listings, ads, or SEO

Customer Relationship Management

• Build rapport with parents and students to encourage long-term enrolment
• Handle feedback and resolve issues to improve retention and satisfaction
• Proactively identify at-risk students and follow up to reduce dropouts

Requirements:

• Diploma / Degree in Business, Marketing, Education or related field
• 1–2 years of experience in sales, marketing, or education services preferred
• Confident communicator with a strong sales personality
• Able to work weekends and weekday evenings
• Bilingual (English + Mandarin) preferred for parent communication
• Familiarity with CRM systems, Canva, Facebook Ads, or Google Forms is a plus

Key Attributes:

• Results-driven and motivated by sales targets
• Friendly and persuasive communicator
• Organised, responsible, and able to multitask
• Willing to take initiative to grow the centre’s student base