TuiNa Specialist

UNKNOWN; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Raffles Hospital in Singapore is seeking a wellness therapy professional to elevate treatment quality, review client feedback, and deliver exceptional service. You will maintain records of daily treatments and retail revenue while pursuing monthly targets, and ensure a clean, safe environment.

The role requires a Diploma/Certification in rehabilitation manual therapy or aesthetics, at least 3 years of client servicing in premium health services, and strong customer service, interpersonal and

Qualifications

• Diploma/ Certification in rehabilitation manual therapy/stretch therapy or graduated from an accredited school of Aesthetics.
• Minimum 3 years’ client servicing experience for premium health or wellness services.
• Excellent customer service, interpersonal and communication skills.
• Self-motivated, detail-minded and a team player.
• Candidates with certification in other modalities including manual TCM, clinical aesthetics and meditation will be considered favorably.
• Recognized certification of TCM related diploma or degree in tuina (推拿) are welcomed to apply.

Responsibilities

• Upgrade the quality of treatments through practice and feedback review.
• Ensure excellent service delivery and maintain long-term client relationships.
• Maintain daily treatment and retail revenue records and progress toward monthly targets.
• Foster a constructive feedback culture for associates.
• Assist in wellness program formulation and development initiatives.
• Maintain hygiene, equipment, and safety standards.
• Provide clear explanations to clients on outcomes and aftercare.
• Keep accurate treatment notes and updates to treatment plans.

Skills

Customer service

Interpersonal skills

Communication skills

Detail-oriented

Team player

Education

Diploma/Certification in rehabilitation manual therapy/stretch therapy

Accredited school of Aesthetics graduate

Job description

Strive to upgrade the quality of treatments you deliver through practice and reviewing relevant feedback from clients

Ensure excellent service delivery and maintain a long-term professional relationship with clients

Maintain an individual record of daily treatment & retail revenue, as well as progress towards the monthly targets

Maintain a working environment where all associates can build on constructive feedback

To encourage the use of direct and indirect feedback to improve your self-awareness and development

Participate in all training, meetings, and development initiatives

Assist in the formulation of programs for wellness

Maintain technical equipment maintenance, hygiene, and repair

Maintain an intermediate or advanced standard of rehabilitation manual therapy and skin therapy service standards

Maintain and update the quality-of-service delivery based on industry trends

Clear explanation to clients regarding expected outcomes and aftercare recommendation to clients

Maintain an accurate and detailed of treatments provided and any modification to treatment plans

Ensure a clean, safe and welcoming environment and adhere to safety guidelines

Job Requirements

Diploma/ Certification in rehabilitation manual therapy/stretch therapy or graduated from an accredited school of Aesthetics

Minimum 3 years’ client servicing experience for premium health or wellness services

Excellent customer service, interpersonal and communication skills

Self-motivated, detail-minded and a team player

Candidates with certification in other modalities including manual TCM, clinical aesthetics and meditation will be considered favorably

Recognized certification of TCM related diploma or degree in tuina (推拿) are welcomed to apply

We regret that only shortlisted candidates will be notified.

Raffles Hospital
585 North Bridge Road
Singapore 188770