Travel Product Executive

Flight Centre Travel Group; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in travel is seeking a Travel Product Executive to design inspiring itineraries and develop innovative travel products. The ideal candidate is customer-centric, detail-oriented, and has a solid understanding of the Singapore travel landscape. This role requires a bachelor's degree and relevant experience in travel product development, emphasizing high customer service standards and strong communication skills.

Qualifications

• Bachelor's degree and 2 years' experience in travel product development.
• Fluent in both written and spoken English.
• Strong knowledge of the travel industry and Singapore.

Responsibilities

• Design inspiring travel itineraries for clients.
• Support product designers in developing travel products.
• Ensure B2B customer needs are met in product offerings.

Skills

Customer centricity

Communication skills

Attention to detail

Commercial acumen

Interpersonal skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

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We are seeking a talented Travel Product Executive to support the design of inspiring itineraries for our current and prospective clients. You fit the bill if you have effective commercial acumen, a creative eye with a love of travel and culture, and a strong understanding of our agents' needs.

About The Opportunity

The product executive designs inspiring itineraries for current and prospective clients. They will also support the product designer in developing innovative travel products. Strong commercial acumen as well as an eye for creativity is required to ensure itineraries designed are competitively priced, profitable and exceed customer expectations.

A good understanding of Discova’s agents needs is required to ensure suitable products are continually proposed. They should know the core Discova product range inside out have a strong attention to detail and organisational skills to manage incoming workflow and ensure agent proposals are delivered to deadline.

Core Responsibilities

• Ensure itineraries are presented to a high standard, written in excellent English and in the agreed itinerary format
• Understand the requirements of our B2B customers and be able to meet their needs in the product offering proposed
• When required support the Product Designers in developing travel products (experiences, day tours & multiday itineraries) in line with brand standards, ensuring they both stand out from the competition and are commercially sound.
• When required, conduct product familiarization trips to support in the development product & showcase it to other team members and agents
• Adhere to One Best Way standards to manage and maintain client programs and pricing and correspondence in the product file share
  
  
  

About You

The Essentials:

• A bachelor's degree and 2 years' experience in travel product development
• Travel industry and Singapore destination knowledge
• Fluent in both written and spoken English
• Travel to or in our destinations or prior experience living in them is a plus
  
  
  

The Attributes:

• Customer centric with commitment to high standards of service delivery
• Excellent communication skills (verbal and written)
• Strong commercial acumen and analytics
• High attention to details & strong time/priority management skills
• Strong interpersonal and presentation skills across culture
• Able to work independently or in a team environment
• Willing to travel on business when required
• Proficient with Microsoft Office applications
  
  
  

About us:

To learn more about us, please visit this link: https://bit.ly/4hEd88H

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Travel Arrangements

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