Training Specialist (Survey Operations)

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading training solutions provider in Singapore is seeking a Training Specialist (Survey Operations) to facilitate training sessions for new and existing staff. The ideal candidate will deliver structured training, develop learner-ready materials, and collaborate with various teams to ensure training content is relevant and effective. A diploma or degree, ATAC certification, and 2 years of relevant experience are required. Competitive salary of up to $4,300 per month offered.

Qualifications

• Minimum 2 years of experience in training delivery or related roles.
• Ability to engage diverse audiences.
• Comfortable conducting virtual and in-person sessions.

Responsibilities

• Deliver structured training on survey products and systems.
• Facilitate virtual and in-person training sessions.
• Collaborate with teams to ensure training reflects current needs.
• Maintain training materials and records.

Skills

Strong communication skills

Presentation skills

Detail-oriented

Organizational skills

Education

Diploma or Degree in any discipline

ATAC or equivalent certification

Tools

Microsoft Office

Job description

Training Specialist (Survey Operations)

Location: Central

Working Hours: 5-day work week (Monday – Friday)

Salary: Up to $4,300 per month

We are looking for a dedicated and versatile Training Specialist to join our team supporting a large-scale client project. In this role, you will deliver both virtual and in-person training sessions to ensure new and existing staff are well-equipped to perform data collection and communication duties with professionalism, accuracy, empathy, and clarity. You will play a key role in translating procedures, systems, and service expectations into clear and practical learning materials. This position also involves collaborating with stakeholders to ensure all training content remains relevant, consistent, and aligned with operational needs.

Responsibilities:

• Deliver structured training on survey products, systems, service expectations, and communication handling across common scenarios.
• Facilitate both virtual and in-person training sessions for varying group sizes.
• Translate procedural and policy documents into learner-ready materials and assessments.
• Collaborate with operations, project, and quality teams to ensure training reflects current workflows, case trends, and feedback from the field.
• Maintain version-controlled training materials in line with internal documentation standards.
• Maintain accurate training records and ensure compliance with internal processes and audit requirements.

Requirements:

• Diploma or Degree in any discipline.
• Must possess an ATAC (Advanced Certificate in Training and Assessment for Curriculum Developers and Facilitators) or equivalent certification.
• Minimum 2 years of experience in training delivery, learning content development, or related roles.
• Strong communication and presentation skills with the ability to engage diverse audiences.
• Proficient in Microsoft Office and comfortable conducting both virtual and in-person sessions.
• Detail-oriented, organized, and able to manage multiple training assignments.
• A team player with a proactive and adaptable approach to changing operational needs.

We are an equal opportunities employer and welcome applications from all qualified candidates.