TRAINING EXECUTIVE AND ADMINISTRATION

SINGAPORE AMBULANCE SERVICE & TRAINING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a Training Executive to oversee training operations, enhance learner management, and develop effective curricula. The ideal candidate will have a diploma or degree, complemented by a minimum of 2 years’ experience in training or educational roles. Responsibilities include coordinating training schedules, ensuring compliance, and fostering learner satisfaction. If you possess strong analytical and problem-solving skills, we invite you to apply.

Qualifications

• Minimum of 2 years related experience in training or educational roles.
• Familiarity with WSQ framework and SkillsFuture Singapore is advantageous.
• Self-motivated team player with good multi-tasking skills.

Responsibilities

• Coordinate training schedules and manage administrative tasks.
• Build strong relationships with learners to ensure high satisfaction.
• Design and develop tailored training programs.

Skills

Analytical skills

Problem solving

Customer service

Time management

Education

Diploma or Degree in any discipline

Tools

MS Office

Digitized learning systems

Job description

Responsibilities of a Training Executive
1. Training Operations & Administration

• Coordinate and oversee training schedules, ensuring adherence to standard operating procedures.
• Manage administrative tasks such as attendance tracking, course material preparation, and enrollment processes.
• Liaise with learners, trainers, and relevant departments to ensure smooth program execution.
• Maintain and monitor learning management systems and training records.

2. Learner Management & Customer Service

• Collaborate with sales and marketing teams to promote training courses and maximize enrollment rates.
• Build and maintain strong relationships with learners to achieve high customer satisfaction.
• Address and resolve customer inquiries and feedback promptly.
• Facilitate effective learning experiences for participants.

3. Curriculum Development & Training Delivery

• Design and develop training programs and materials tailored to organizational needs.
• Facilitate in-person and online training sessions.
• Evaluate the effectiveness of training programs through feedback and performance metrics.
• Collaborate with department heads to tailor training plans.

4. Compliance & Quality Assurance

• Ensure training programs meet industry regulations, certifications, and company policies.
• Manage training budgets and resources effectively.
• Liaise with external training vendors and authorities for course registration and compliance.
• Prepare and present reports and statistics related to training activities.

Qualifications & Skills Required

• Possess a Diploma or Degree in any discipline.
• Proficient in MS Office applications and familiar with digitized learning systems.
• Minimum of 2 years of related experience in training or educational roles.
• Familiarity with the Workforce Skills Qualifications (WSQ) framework and SkillsFuture Singapore (SSG) ,TP Gateway, CFA/BCLS platforms is advantageous.
• Self-motivated team player with the ability to work independently and multi-task to meet competing deadlines
• Pro-active and meticulous with good analytical, problem solving and follow-up skills