Training Admin & Operations Officer (Institutes / Learning Centre) (DSC/ET)

ST Engineering e-Services Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading BPO provider in Singapore is seeking a training administration professional to enhance client operations. Responsibilities include managing task registrations, processing training activities, and ensuring adherence to procedures. Ideal candidates will hold a diploma and possess relevant industry experience. Join an innovative team dedicated to delivering exceptional value in a collaborative environment.

Benefits

Competitive remuneration and comprehensive benefits

Collaborative workplace

Safe space for diverse perspectives

Qualifications

• Diploma in any discipline required.
• Experience in training grants like PSEA, UTAP preferred.
• Customer service orientation and excellent communication skills needed.

Responsibilities

• Perform training administration tasks like registration and assessment records.
• Coordinate training program logistics with internal and external partners.
• Consolidate data for management reporting and support audits.

Skills

Customer service orientation

Communication skills

Collaboration skills

Adaptability

Change management

Education

Diploma in any discipline

Job description

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – eServ

Join us at eServ, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services. As one of Singapore's premier home-grown BPO providers, we pride ourselves on our proven track record of financial strength, reliability, and ethical conduct. We don't just offer typical BPO solutions; we are your strategic partner, committed to delivering exceptional value and bridging the gaps that hinder business growth. Our wide range of services spans finance, payroll, HR, customer care, training and development, and advisory services, all designed to address the intricate challenges that businesses encounter in today's dynamic landscape. Partner with us and experience a seamless journey towards operational excellence and sustainable growth.

Together, We Can Make A Significant Impact

You will be a key team player to deliver effective and efficient training administrative and operations services to support the client’s business objectives and operations.

Be Part of Our Success

· Perform tasks on registration and payments, enrolment, attendance and assessments records via the system(s).

· Processing of training administration from pre to post programme activities, including coordination with both internal and external partners and providing logistical support.

· Attends to enquiries and appeals timely and accurately.

· Adhere to existing SOPs, Procedures, Documentations to enhance efficiency and effectiveness.

· Consolidate and provide data and information for management reporting and to provide support for external audit.

· Undertake additional tasks as required.

· Other ad-hoc projects may be required

Qualities We Value

· Diploma in any discipline.

· Experience and knowledge in similar industry and the various training grants, such as PSEA, UTAP, SFC is preferred

· Customer service oriented.

· Excellent communication and collaboration skills

· Ability to adapt to evolving technologies and industry best practices

· Ability to drive change and improvement

Our Commitment That Goes Beyond the Norm

· An environment where you will be working on cutting-edge technologies and architectures.

· Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.

· Meaningful work and projects that make a difference in people’s lives.

· A fun, passionate and collaborative workplace.

· Competitive remuneration and comprehensive benefits.