Trading Operations Executive

8hexa; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is on the lookout for a Trading Operations Executive to lead their trading operations. This role is pivotal in managing client relationships, ensuring efficient trading activities, and driving business growth. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have a solid understanding of the cross-border payment sector. With opportunities for professional development and a supportive team, this position promises not only a competitive salary but also a chance to grow within the financial services industry. If you are ready to take on a new challenge and make a significant impact, this opportunity is for you.

Benefits

Competitive salary package

Opportunities for professional development

Supportive team environment

Qualifications

• Minimum 1 year experience in cross-border payment/remittance industry.
• Fluent in English and Mandarin for effective communication.

Responsibilities

• Lead and manage trading operations ensuring risk-controlled activities.
• Develop trusted relationships with clients and partners.

Skills

Problem-solving skills

Communication skills

Relationship-building skills

Entrepreneurial mindset

Education

Diploma or Degree in Business/Economics/Sales & Marketing

Job description

Trading Operations Executive

8Hexa Financial is seeking a highly experienced and skilled Trading Operations Executive to join our team. The successful candidate will be responsible for leading and managing the trading operations function, ensuring efficient and risk-controlled trading activities, and driving business growth.

Key Responsibilities:

1. Responsible for overall client support in Remittance Solutions for the International Market.
2. Maintain professional and effective working relationships with clients.
3. Develop trusted relationships with key accounts, clients and partners.
4. Ensure the timely and successful delivery of our products and solutions according to client’s needs and objectives.
5. Deliver exceptional client services on a day-to-day basis.
6. Execution of transactions and trades based on client’s needs.
7. Seek referrals from existing clients and stakeholders.
8. Develop and grow remittance solutions business.
9. Involve in new client onboarding process.
10. Conduct meetings with existing clients to understand their business needs and provide tailored solutions.
11. Recognise and anticipate triggers based on client behaviour to engage with clients who request to terminate/downgrade relationship.

Requirements:

1. Diploma or Degree in Business/Economics/Sales & Marketing or equivalent.
2. Minimum 1 year working experience in cross-border payment/remittance industry/FX industry/DPT industry.
3. Entrepreneurial and able to work in fast-paced environment with numerous stakeholders.
4. Resourceful and independent with good problem-solving skills.
5. Strong communication and relationship-building skills.
6. Fluent in both English and Mandarin (able to communicate with Chinese speaking associates).

Desirable Skills:

Commercial understanding of technology solutions, specifically towards financial services industry.

What We Offer:

1. Competitive salary package.
2. Opportunities for professional development and career advancement.
3. Supportive and knowledgeable team, conducive to learning and growth.

If you are a motivated and experienced trading operations professional looking for a new challenge, please submit your resume, cover letter, and relevant certifications in the form below.