Trade Operations Executive

GUUD PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global trade technology company in Singapore is seeking an individual to perform permit declarations, liaise with customers, and assist in logistics support tasks. The ideal candidate should possess good communication skills, be a fast learner, and be able to work in a fast-paced environment with a proactive attitude.

Qualifications

• Good communication skills and basic knowledge in Microsoft Office.
• Fast learner with good initiative and work attitude.
• Proactive and a team player.
• Meticulous with the ability to multi-task in a fast-paced environment.

Responsibilities

• Perform permit declarations accurately and timely.
• Liaison between the customer and data entry team.
• Prepare monthly KPI/performance reports for customers.
• Assisting in logistics support tasks.

Skills

Communication skills

Microsoft Office knowledge

Proactive attitude

Multi-tasking ability

Job description

GUUD is a market leading global trade technology company that offers end to end seamless digital platforms that simplify global trade. Our solutions span the entire trade value chain, from procurement platforms, logistics and compliance platforms, last mile logistics services to supply chain financing solutions.

GUUD revolutionised the trade and logistics industry through digitalised platforms that leverages technologies like AI-powered Cognitive Machine Reading (CMR), IOT tracking systems, EDI and API integration.

GUUD has over 20 years of experience developing end-to-end trade technology platforms in collaboration with governments agencies, cargo owners, freight forwarders, trucking companies and trade associations.

Visit us at https://guud.company

Responsibilities

• Perform permit declarations in an accurate and timely manner, that is compliant and meet with both Customs requirements and customer requirements.
• Liaison between the customer and data entry team to ensure timely response over calls & emails, and closure of jobs.
• Preparations of monthly KPI / performance reports for customers
• Preparation of SOPs for new shipments / accounts onboarded to GUUD
• Assisting in Logistics support with tasks including but not limited to:
  • Import Breakbulk services
  • Preparations of Delivery orders and other trade documents
  • Preparations of reports for customers (daily/weekly/monthly)
  • Customer Service support for key customers
  • Handling and replying customer requests or clarifications via physical contact, email, phone or other means.

Qualifications

• Must possess good communication skills and have basic knowledge in Microsoft office
• A fast learner with good initiative and work attitude
• Proactive and team player
• Meticulous, ability to multi-task and able to work in fast pace environment