Tour Consultant cum Tour Leading

HONG THAI TRAVEL SERVICES (S) PTE LTD; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A travel service company in Singapore is seeking candidates for counter sales positions with tour leading opportunities. Responsibilities include handling client inquiries and maintaining accurate travel bookings. Ideal candidates are friendly, service-oriented, and bilingual in English and Mandarin. Training will be provided for those without experience, and a competitive compensation package awaits.

Benefits

Employee Discount

Health Insurance

Dental & Medical claim

Annual leave entitlements

Qualifications

• Friendly disposition, sales, and service oriented.
• Willingness to learn and develop organizational skills.
• Ability to handle multiple tasks and meet deadlines.

Responsibilities

• Counter sales with tour leading opportunities.
• Handle clients’ inquiries related to travel.
• Prepare and maintain accurate travel bookings.

Skills

Customer service skills

Sales orientation

Bilingual in English and Mandarin

Attention to detail

Education

Minimum GCE ‘O’ Level

Tools

In-house travel booking system

Job description

Responsibilities

• Counter sales with tour leading opportunities
• Handle clients’ inquiries related to travel
• Prepare, process, and maintain accurate travel booking in the system
• Follow up on tour confirmation, payment and documentation
• Coordinate with back-end team on pricing and travel updates
• Possess good customer service skills and able to interact with people
• Perform general administrative duties such as data entry, filing, and record maintenance
• Carry out other related tasks as assigned, in line with the responsibilities of the role

Requirements

• Minimum GCE ‘O’ Level
• With or without experience are welcomed (Training will be provided)
• Friendly disposition, sales and service oriented
• Required to operate computer and in-house system
• Relevant working experience in the service industry will be an advantage
• Bilingual in English and Mandarin (for liaison with Mandarin speaking associates)
• Willingness to learn and develop organisational and time management skills, with the ability to handle multiple tasks and meet deadlines with guidance
• Good attention to detail and high level of accuracy in data entry and reporting

Compensation Package

• Basic + commission + allowance
• Transport allowance available
• Annual Wage Supplement
• Variable Bonus (Profit-sharing, to company’s discretion)

Benefits

• Employee Discount
• Health Insurance
• Dental & Medical claim
• Annual leave entitlements

Note: only shortlisted candidates will be contacted