TikTok Shop - Account Management, Fashion (Singapore, eCommerce)

TikTok; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

TikTok is seeking a passionate individual to join their Fashion team, focusing on business development and category growth. You will enable merchants' success and enhance the customer experience while collaborating with cross-functional teams. A bachelor's degree and relevant experience are essential for this role.

Qualifications

• At least 3 years of experience in relevant categories with strong connections to brands and large merchants.
• Experience in business development and/or strategy roles is preferred.
• Experience in live-streaming is a plus.

Responsibilities

• Assist in defining and executing business development opportunities and category growth strategies.
• Identify, analyze category data, perform gap analysis, and develop solutions.
• Drive category-specific projects to enhance seller/buyer experience.

Skills

Analytical skills

Problem-solving skills

Data-driven approach

Education

Bachelor's degree or higher in business, marketing, or related field

Job description

Responsibilities

About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space among leading Internet companies. With millions of loyal users globally, TikTok aims to deliver a new and improved e-commerce experience, bringing discovery, inspiration, and joy back to shopping. We want to make TikTok the preferred commerce channel for merchants, creators, and affiliates.

We are seeking passionate and talented individuals to join our product and operations team to build an innovative, secure, and intuitive e-commerce ecosystem for our users and brands.

About the team

Welcome to our Fashion team! In this role, you will contribute to the growth of merchants by acquiring new sellers and helping them succeed on the platform. You will also focus on delivering the best customer experience through excellent service.

Responsibilities

1. Assist the leader in defining and executing business development opportunities and category growth strategies.
2. Identify and analyze category data, perform gap analysis, and develop solutions.
3. Drive category-specific projects and enhance seller/buyer experience.
4. Collaborate cross-functionally to unlock partner potential, drive brand growth, and promote livestream and short video adoption.
5. Navigate ambiguity, adapt to changes, and influence stakeholders to make informed decisions.
6. Decompose complex problems, devise innovative approaches, and create scalable solutions.

Qualifications

Minimum Qualifications

• Bachelor's degree or higher in business, marketing, or a related field.
• At least 3 years of experience in relevant categories with strong connections to brands and large merchants.
• Excellent analytical and problem-solving skills with a data-driven approach.

Preferred Qualifications

• Experience in business development and/or strategy roles.
• Experience in live-streaming is a plus.

About TikTok

TikTok is a leading platform for short-form mobile videos. Our mission is to inspire creativity and bring joy. With headquarters in Los Angeles and Singapore, and offices worldwide, we foster a diverse and innovative environment.

Why Join Us

At TikTok, we value creativity, authenticity, and connection. Our teams are committed to making a positive impact through innovation and collaboration. We believe in continuous learning, resilience, and growth. Join us to create meaningful change and explore limitless possibilities together.

Diversity & Inclusion

TikTok is dedicated to fostering an inclusive workplace that values diverse skills, experiences, and perspectives. We strive to reflect the communities we serve and create an environment where everyone can thrive.