TikTok Shop - Account Management, Electronic (Singapore, eCommerce)

Responsibilities

About The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team Welcome to our Electronic team! In this role you will be responsible for delivering impact on the growth of merchants, by acquiring and helping the sellers to succeed on the platform, as well as delivering the best customer experience by providing the best service.

Responsibilities

• Oversee daily management of category account managers and operations.
• Assist category leader to define and execute business development opportunities and category growth strategy.
• Work closely with content creators/influencers to increase the GMV uplift.
• Identify and conduct category data analysis, gap analysis, and solutioning.
• Drive relevant category special projects and improve sellers/buyers’ experience.

Qualifications

Minimum Qualification

• Bachelor’s Degree or equivalent practical experience.
• At least 3 to 5 years of experience in E-commerce, working as an Account Manager.
• Experience working with affiliate marketing and familiar with product assortment.

Preferred Qualification

• Experience with selling through content/live streaming.
• Experience as a content creator/influencer.