TikTok LIVE - Policy Manager (Monetization)

TikTok Pte. Ltd.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

TikTok Pte. Ltd. in Singapore is seeking a Policy Manager for TikTok LIVE to design and refine monetization policies that support a safe, diverse, and engaging livestream experience for creators and users.

You will work with Legal, Product, and Operations to implement policies, monitor effectiveness with KPIs, conduct research on regulatory trends, and help train content reviewers.

The role requires a degree and several years of policy or content moderation experience.

Qualifications

• Bachelor’s degree or above, with 3+ years of relevant work experience.
• Sensitivity to content and culture, familiarity with political and cultural environment, and a solid understanding of Internet development and regulatory trends.
• Excellent communication skills, with the ability to effectively convey information and ideas to diverse audiences.
• Problem-solving and critical thinking: Ability to identify policy challenges and develop creative and practical solutions.
• Ability to produce accurate and well-organized work.
• Ability to work independently and as part of a team in a fast-paced environment.
• Result-oriented and self-driven.
• Excellent cross-team communication and coordination abilities, with strong project management skills.
• Passion for the Livestream industry, familiarity with industry norms, and high sensitivity to global hot events.

Responsibilities

• Develop and refine livestream monetization policies: Draft clear, concise, and effective policies and procedures for TikTok LIVE, considering the needs of users, creators, and the TikTok brand.
• Maintain policy documentation: Ensure all livestream monetizations policies are up-to-date and easily accessible to internal teams and stakeholders.
• Conduct policy research and analysis: Stay informed about industry best practices, legal and regulatory developments, and emerging trends in livestreaming and online content moderation.
• Analyze data to identify risks: Utilize data analysis skills to proactively identify and mitigate potential content risks associated with TikTok LIVE monetization.
• Collaborate with cross-functional teams: Work closely with teams such as Legal, Product, and Operations to ensure alignment and effective policy implementation.
• Monitor policy effectiveness: Track key performance indicators and gather feedback to evaluate the impact of LIVE policies and make recommendations for improvement.
• Support policy training and implementation: Collaborate with training teams to develop and deliver effective training materials for content reviewers on livestream monetization policies.

Skills

Communication skills

Data analysis

Policy analysis

Problem solving

Critical thinking

Team collaboration

Independent work

Education

Bachelor’s degree or above

Job description

Responsibilities

About the Team The Livestream Team designs and implements policies for live streaming to ensure a high-quality, diverse, and engaging content experience. We are responsible for building a secure and thriving real-time interaction space that benefits both users and creators.

Our work involves establishing clear guidelines to minimize problematic content, identify emerging risks, and defend against bad-faith actors, all while maintaining transparency and defensibility in our policy decisions. Responsibilities:

• Develop and refine livestream monetization policies: Draft clear, concise, and effective policies and procedures for TikTok LIVE, considering the needs of users, creators, and the TikTok brand.
• Maintain policy documentation: Ensure all livestream monetizations policies are up-to-date and easily accessible to internal teams and stakeholders.
• Conduct policy research and analysis: Stay informed about industry best practices, legal and regulatory developments, and emerging trends in livestreaming and online content moderation.
• Analyze data to identify risks: Utilize data analysis skills to proactively identify and mitigate potential content risks associated with TikTok LIVE monetization.
• Collaborate with cross-functional teams: Work closely with teams such as Legal, Product, and Operations to ensure alignment and effective policy implementation.
• Monitor policy effectiveness: Track key performance indicators and gather feedback to evaluate the impact of LIVE policies and make recommendations for improvement.
• Support policy training and implementation: Collaborate with training teams to develop and deliver effective training materials for content reviewers on livestream monetization policies.

Qualifications

Minimum Qualifications:

• Bachelor’s degree or above, with 3+ years of relevant work experience.
• Sensitivity to content and culture, familiarity with the political and cultural environment, and a solid understanding of Internet development and regulatory trends.
• Excellent communication skills, with the ability to effectively convey information and ideas to diverse audiences.
• Problem-solving and critical thinking: Ability to identify policy challenges and develop creative and practical solutions.

Ability to produce accurate and well-organized work.

• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

• Result-oriented and self-driven individual.
• Excellent cross-team communication and coordination abilities, with strong project management skills.
• Passion for the Livestream industry, familiarity with industry norms, and high sensitivity to global hot events.