Therapist/Service Consultant (Immediate/SGX-Listed)

ACCRELIST MEDICAL AESTHETICS (BM) PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A medical aesthetics clinic in Singapore is seeking a dedicated professional to perform body and facial treatment services, ensuring customer satisfaction and maintaining clinic cleanliness. Responsibilities include providing consultations, handling customer feedback, and promoting appropriate products. Ideal candidates are IT literate and possess excellent interpersonal skills.

Qualifications

• IT literate preferred.

Responsibilities

• Perform body and facial treatment services.
• Provide consultation and recommend treatments.
• Ensure total customer satisfaction.
• Build rapport with customers.
• Obtain and report customer feedback.

Job description

DUTIES AND RESPONSIBILITIES

1 Perform body and facial treatment services according to respective Treatment Standard Operating Procedures.

2 Provide appropriate consultation and recommend correct treatments.

3 Ensure total customer satisfaction during and after each treatment.

4 Build and maintain a good rapport with customers.

5 Obtain feedback from customers after each treatment service and report such feedback to Clinic Manager.

6 Promote and make appropriate recommendations of products to customers.

7 Responsible for maintenance of cleanliness and neatness of clinic facilities, treatment rooms and other parts of the clinic

8 Prepare necessary treatment products, replenishment of stocks, towels supplies etc.

9 Cover duties for colleagues when there is a manpower shortage.

10 Handle telephone inquiries in the absence of the Front-Desk Executive at the reception area.

11 Fix next appointment date and time for customers after each treatment session.

12 Assist the Clinic Manager and Senior Therapist on ensuring that good services are provided to customers and that customers’ requirements are met.

13 Ensure customer satisfaction through our quality service.

REQUIREMENTS

- IT Literate is preferred