Test Program Manager

HR Tech; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Test Program Manager to lead testing services for Payment Transformation Projects. In this pivotal role, you will oversee the delivery of testing services, ensuring alignment with the bank's objectives and standards. Your expertise will drive collaboration among various stakeholders and vendors, enhancing the testing process and ensuring quality outcomes. This role offers the opportunity to contribute to significant projects within a dynamic environment, where your leadership and strategic insights will play a crucial role in driving innovation and transformation in testing practices. If you are passionate about quality assurance and stakeholder engagement, this position is perfect for you.

Qualifications

• Experience in managing testing services for large-scale projects.
• Strong understanding of testing methods, standards, and governance.

Responsibilities

• Accountable for delivery of testing services for payment transformation projects.
• Manage day-to-day testing services and coordinate with vendors and stakeholders.

Skills

Test Program Management

Stakeholder Engagement

Testing Standards and Tools

Project Management

SLA and KPI Management

Education

Bachelor's Degree in Computer Science or related field

Tools

Test Management Tools

Job description

Provide test program management for the Payment Transformation Projects

Key Responsibilities

• Overall accountable and responsible for delivery of testing services for projects under the payments program
• Manage and oversee the day to day delivery of test services by Bank appointed vendors in the conduct of testing.
• Works with the Vendor and other Bank stakeholders to review, provide feedback and sign off on the test strategy, test plans and other Vendor artefacts for the testing service delivery across upcoming releases for Payments program and the ISO Migration projects
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.
• Engages with various Bank stakeholders ﴾including but not limited to, application, security, infrastructure, business﴿, testing service providers to ensure testing services meet the banks objectives and demand.
• Act as the first point of escalation for any issues raised by Bank stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all bank stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team.