Test Manager

BigTapp Pte. Ltd; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading software quality assurance firm in Singapore is seeking an experienced Test Manager to lead their QA team. You will manage testing strategies across multiple projects and ensure high-quality software delivery. Ideal candidates will have over 7 years of experience in QA roles and strong leadership skills. The role offers competitive compensation and benefits, including performance-based bonuses.

Benefits

Competitive salary

Annual performance-based bonuses

Comprehensive health insurance

Retirement savings plans

Qualifications

• 7+ years of experience in QA/testing roles.
• Minimum 2–3 years in a team lead or test manager role.

Responsibilities

• Lead the QA team in functional, integration, system, and regression testing.
• Develop detailed test strategies and plans.
• Monitor QA metrics and drive improvements.
• Mentor junior QA members and ensure skill development.

Skills

Managing QA teams in Agile/Scrum

Software testing lifecycle (STLC)

Test planning and strategy

Defect tracking tools

Manual and automation testing

Communication and leadership

Critical thinking

Multitasking

Education

Bachelor’s or Master’s degree in Computer Science

ISTQB / CSTE certification

Tools

JIRA

TestRail

Selenium

Azure DevOps

Postman

Job description

Job Title: Test Manager
Location: Singapore
Experience: 7 - 8 Years

Job Summary

We are looking for a highly skilled and experienced Test Manager to lead our QA team in delivering high-quality, scalable, and robust software solutions. The candidate will be responsible for planning, coordinating, and executing testing strategies across multiple projects, ensuring adherence to timelines, budgets, and quality standards. This is a leadership role requiring both technical proficiency and team management capabilities.

Mandatory Skills

• Proven experience managing QA teams in Agile/Scrum environments
• Strong understanding of software testing lifecycle (STLC) and QA methodologies
• Expertise in test planning, test strategy, and test execution management
• Experience with defect tracking tools like JIRA, Bugzilla, or Azure DevOps
• Hands-on knowledge of both manual and automation testing

Key Responsibilities

• Lead and manage the QA team across functional, integration, system, and regression testing
• Develop and maintain detailed test strategies, plans, and documentation
• Coordinate with project managers, developers, and business analysts to define quality objectives
• Implement test automation strategies and frameworks (where applicable)
• Monitor QA metrics (defect rates, test coverage, etc.) and drive improvements
• Conduct regular reviews, mentor junior QA members, and ensure skill development
• Manage test environments, test data, and risk-based testing approaches
• Ensure compliance with quality standards and best practices across projects

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• ISTQB / CSTE or other QA certifications (preferred)

Technical Skills

• Test management tools: JIRA, TestRail, HP ALM, Azure DevOps
• Automation tools: Selenium, UFT, TestNG, or similar frameworks
• Basic understanding of programming or scripting languages (Java, Python, VBScript)
• Knowledge of CI/CD tools (Jenkins, Git, Azure DevOps)
• Familiarity with API testing (Postman, REST Assured)

Soft Skills

• Strong communication and leadership skills
• Critical thinking and decision-making abilities
• Conflict resolution and stakeholder management
• Ability to multitask and manage priorities
• Team motivation and performance coaching

Good to Have

• Experience in performance testing (JMeter, LoadRunner)
• Cloud platform testing exposure (AWS, Azure)
• Knowledge of security testing basics
• Experience with mobile app testing

• 
  Work Experience
• 7+ years of experience in QA/testing roles
• Minimum 2–3 years in a team lead or test manager role

Compensation & Benefits

• Competitive salary and annual performance-based bonuses
• Comprehensive health and optional Parental insurance.
• Optional retirement savings plans and tax savings plans.

Key Result Areas (KRA)

• Define and implement project-level test strategies and plans
• Deliver high-quality releases with minimal post-production defects
• Build and maintain a scalable, skilled, and high-performing QA team
• Drive automation adoption and CI/CD integration in testing
• Ensure compliance with QA governance, risk management, and documentation

Key Performance Indicators (KPI)

• 95% adherence to testing timelines across projects
• 1% post-release defect leakage rate
• 90% test coverage for critical modules
• 4.5/5 internal stakeholder and client satisfaction score
• 80% automation coverage in applicable projects
• 5% attrition rate in QA team under management
• 100% compliance with documentation and audit requirements

Contact: [e-mail]