Temporary Management Support Officer

[FASS Dean's Office]; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated staff member to assist with the FASStrack Asia Summer School. This role involves managing social events, providing administrative support, and ensuring smooth operations for approximately 480 students and staff. You will be the main point of contact for all social events, handling logistics, and engaging student helpers. Additionally, you will support administrative tasks such as monitoring class enrollment and processing applications. This is a fantastic opportunity to gain valuable experience in event management and administration while working in a vibrant academic environment.

Qualifications

• Experience in managing events and providing administrative support.
• Strong communication skills for engaging with students and staff.

Responsibilities

• Lead the organization of social events for FASStrack Asia.
• Provide administrative support for student applications and course allocation.

Skills

Event Management

Administrative Support

Communication Skills

Logistical Coordination

Education

Bachelor's Degree

Tools

Email Communication

Social Media Management

Job description

1. FASStrack Asia: The Summer School

The staff is required to assist with detailed tasks for on-site operational activities for approximately 480 students and staff between April and September 2025.

a) Social Events

1. To be the main person-in-charge of all FASStrack social events, i.e. Check-In/Out, Welcome Lunch, Farewell Dinner, Master's Programmes Talk, etc.
2. Organise the social events in accordance with procurement guidelines and manage its publicity through various platforms (FASStrack Facebook page, publicity emails to participants, etc.).
3. Engage student helpers' assistance with the events and manage their hiring and claims under NUS Student Work Scheme (NSWS).
4. Provide on-site logistical and operational assistance to ensure events run smoothly. Working on occasional Saturdays is required (will be compensated with time-off after the summer programme is over).

b) Administrative Support

1. Reply to students' emails, process applications, and monitor class enrolment.
2. Send offer emails to students and work with Office of the University Registrar's (OUR) colleagues to ensure NG students submit their applications with the necessary documents on time.
3. Assist in course allocation for NG students and prepare class lists for respective lecturers and department admin colleagues.
4. Collate required info for various units such as OUR (NG students' matriculation), UTMO (UTown venue bookings), CEU (accommodation details), Dean's Office & departments (courses and lecturers' details), etc.
5. Create feedback form for students and consolidate lecturers' feedback for after-programme review.
6. Keep track of all FASStrack related expenses and request relevant info from the Student Finance office to calculate programme finances.

2. Student Exchange Programme (SEP)

1. Assist in verifying and consolidating application documents from students.
2. Keep track of students' submissions and send reminders when required.
3. Provide administrative support for credits transfer.