Scope:
- Drive the end-to-end implementation of dashboards
- Collaborate with stakeholders within to understand requirements and utilize low code solutions (e.g. iPath, Outsystems, Microsoft Power Platform) to automate workflows and enhance process efficiency.
- Manage project timelines, milestones, and resources to ensure on-time delivery.
- Document and enhance business process workflows, design specification, technical details, user guide.
- Engage with internal teams (workstream members, Centre of IT Service, Student Management System team, etc.) and external vendors to facilitate cross-functional communication and collaboration.
- Gather and analyze business requirements from diverse business users and translate them into system specifications.
- Provide end-to-end support for User Acceptance Testing (UAT) including creating and executing test cases, issue tracking, and troubleshoot issues.
- Organize and facilitate training sessions for effective system adoption during rollouts.
- Assist in change management to ensure smooth transitions to new systems and processes.
- Monitor system performance post-go-live and provide first-level support for operational issues.
- Collaborate with teams to resolve technical issues and identify system enhancement opportunities.
Requirements
- Bachelor’s Degree in Information Technology, Computer Science, Business Information Systems, or a related field.
- Familiarity with higher education systems or Student Affairs processes is an advantage.
- Experience in IT project coordination/management, systems implementation, or process automation.
- Practical experience in developing solutions using low-code/no-code platforms (e.g. iPath, Outsystems, Microsoft Power Platform) is highly desirable.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio.
- Strong verbal and written communication skills, along with the ability to present effectively.
- Strong stakeholder management and collaboration skills.
- Proven ability to document systems and processes accurately and clearly.
- Excellent organizational skills, with the capability to manage multiple tasks and prioritize effectively.
If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: chloetan@recruitexpress.com.sg
Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.