Temp, Merchant Services Officer

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Company: Network For Electronic Transfers (S)

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Position Summary

The Merchant Services Officer needs to constantly communicate and engage with merchants in getting relevant information / documents for merchant profile screening. He / She will undertake job duties assigned within Merchant Services Team and to support Sales & Channels department.

Key Responsibilities

• Merchant engagement in getting relevant information / documents as part of rectification / merchant screening engagement
• Problem solving and handling of assigned ad-hoc duties
• Handle duty assigned and to provide assistance to Sales & Channels department as required
• Assisting in data extraction, data entry and data validation

Requirements

• Minimum oneyear of experience in a dynamic working environment is preferred
• Proficiency in Microsoft Office Suite
• Detail-oriented, able to multi-task & meticulous, well-organized with good time management skills
• Experience in processes and record-keeping
• Ability to work under pressure, adhere to meeting timelines and frequent dynamic request from managers
• Possess strong written and verbal communication skills
• A team player with strong work ethics and principle
• With problem-solving skills

Network for Electronic Transfers (Singapore) Pte Ltd.