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Temp, Healthier SG Ambassador, Regional Health System Office (1-year contract)

National University Polyclinics

Singapore

On-site

SGD 20,000 - 60,000

Full time

17 days ago

Job summary

A healthcare institution in Singapore is seeking an Administration professional to manage the Healthier SG booth. Responsibilities include assisting patients with enrolment processes, explaining the benefits of initiatives, and addressing inquiries. The ideal candidate is customer service oriented with strong communication and interpersonal skills, adaptable to a fast-paced environment. This role requires proficiency in technology and the ability to stand for extended periods.

Qualifications

  • Customer service oriented, passionate about serving and interacting with people.
  • Possess good communication skills and interpersonal skills.
  • Able to adapt and work in a fast-paced environment.
  • Pleasant personality and disposition.
  • Comfortable with the use of technology.

Responsibilities

  • Assist with HSG enrolment through group sharing and one-to-one engagement.
  • Explain benefits of HSG initiatives and importance for annual reviews.
  • Attend to HSG related enquiries from patients and caregivers.

Skills

Customer service orientation
Communication skills (English and a local language/dialect)
Interpersonal skills
Teamwork
Proficiency in Microsoft Applications
Technology use

Job description

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Job ID: 7899

Job Function: Administration

Institution: National University Health System

Overview

Manage the one-stop Healthier SG booth and provide assistance to patients for Healthier SG

Job Responsibilities

  • Assist with HSG assisted enrolment through small group sharing and one-to-one engagement with patients/residents in outreach settings such as hospitals, designated booths or community settings , via the mobile app or system application
  • Explain to patients the benefits of HSG initiatives and the importance to enrol, make the first visit to review Health Plan with the Primary Care Provider, fulfil the preventive health recommendations and follow up for review annually
  • Attend to HSG related enquiries from patients and caregivers

Requirements

  • Customer service oriented, passionate about serving & interacting with people and prepared to go the extra mile
  • Possess good communication skills (Englishand a local language/dialect) and interpersonal skills
  • Able to adapt, multi-task and work in a fast-paced and dynamic environment
  • Pleasant disposition and personality
  • Proficient in Microsoft Applications
  • Comfortable with the use of technology (e.g. mobile app and systems applications)
  • Strive in a team based environment
  • Able to tolerate standing for 3-4 hours minimally throughout the day
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