[Temp] Guest Experience Assistant, Operations (3 Months Contract)

Science Centre Board; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

The Science Centre Board is seeking energetic individuals for the role of Guest Experience & Retail Assistant. You'll be responsible for ensuring a fun environment for visitors through various tasks, including frontline services and supporting exhibit interactions. We welcome fresh graduates and require a commitment of at least 3 months, including weekends. Great communication skills are essential for this engaging role.

Qualifications

• Fresh graduates are welcome to apply.
• Ability to commit to a minimum of 3 months.
• Comfortable speaking in front of groups.

Responsibilities

• Provide frontline services including ticketing and admissions.
• Assist with merchandise display and stock control.
• Ensure guest safety and maintain cleanliness.

Skills

Excellent communication skills

Interpersonal skills

Customer service

Job description

What the role is:

We are seeking enthusiastic individuals to join the team as a Guest Experience & Retail Assistant. As a Guest Experience & Retail Assistant, you play a crucial role in supporting the operations team by creating a fun and engaging experience for our visitors.

What you will be working on:

• Provide frontline services including ticketing, admissions, and guest assistance• Offer information and guidance on products, services, and exhibitions• Support visitor interaction with exhibits and digital tools• Assist with merchandise display, stock control, and inventory management• Respond to guest enquiries and provide first-level service recovery when needed• Enforce safety rules and ensure guest’s safety at all times• Maintain cleanliness, orderliness, and health & safety standards in all areas• Escalate incidents and assist in emergency response procedures

What we are looking for:

• Fresh graduates are welcome to apply.• Able to commit up to 3 months.• Working hours: 8.30am to 5pm (Minimum 3 working days per week, including weekends & Public holidays)• Excellent communication and interpersonal skills.• Comfortable speaking in front of an individual or group setting and delivering good customer service.• Applicant(s) with relevant experience has an advantage.Only shortlisted candidates will be notified.

About Science Centre Board

The Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experience, and to contribute to the nation's development of its human resource.