Temp Customer Service Officer (Fresh Graduates)

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic administrative role in Singapore, focusing on assisting agents and handling queries. The ideal candidate must have a Diploma, effective communication and interpersonal skills, and be proficient in Microsoft Office applications. The job includes conducting phone surveys, making reminder calls, and performing various administrative duties in a supportive team environment.

Qualifications

• At least possess a Diploma education qualification.
• Effective communication and interpersonal skills are required.
• Must be IT-savvy.

Responsibilities

• Attend to queries and assist agents over the counter.
• Make out-going reminder calls and conduct phone surveys.
• Conduct backend IT system testing for e-services.

Skills

Effective communication skills

Interpersonal skills

IT-savvy

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Education

Diploma education qualification

Job description

Duration: Sep 2025 to end of Jan 2026

Working Hours: Monday to Friday, from 8.30am to 5.30 pm (1 hour lunch break)

Location: Toa Payoh

Job Description:

• Attend to queries and assist the agents and agencies over the counter(s) by appointment.
• Part of the team that handles designated queries over the telephone.
• Making out-going reminder calls and conduct phone survey with stakeholders.
• Able to conduct backend IT system testing for e-services.
• Will be assigned other duties (eg. filing/disposal of documents, data entry, statistical update and analysis, monitoring of cases) as and when required.
• Other Ad-Hoc duties

Requirements:

• At least possess a Diploma education qualification
• Possess effective communication skills and good interpersonal skills.
• Must be IT-savvy and conversant with Microsoft Word, Excel and Powerpoint.
• Possess good interpersonal and communication skills.
• Be patient and sensitive as they will be dealing with people of diverse backgrounds.
• Able to work effectively both independently and in teams

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG