Temp Customer Service Officer

Comfort Transportation Pte Ltd & CityCab Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading transportation company in Singapore is looking for a Full-Time Customer Service Executive to manage driver inquiries and lost items. This role requires strong communication skills and proficiency in basic office software, ensuring high standards of customer service. Immediate availability is preferred.

Qualifications

• Strong communication and interpersonal skills.
• Proficient in basic office software.
• Able to manage sensitive situations with discretion.

Responsibilities

• Handle driver enquiries in person or over the phone.
• Manage the return process for lost items.
• Accurately update and maintain records.

Skills

Communication

Interpersonal Skills

Professionalism

Tools

Microsoft Word

Microsoft Excel

Job description

Job Duties and Responsibilities

• Handle driver enquiries in person or over the phone regarding lost & found, service procedures, and operational matters.

• Manage the return process for lost items, ensuring timely follow-up and accurate coordination.

• Accurately update and maintain records in the internal system.

• Provide responsive and professional customer service at all times.

Job Requirements

• Strong communication and interpersonal skills.

• Proficient in basic office software (e.g., Microsoft Word, Excel).

• Able to manage sensitive situations with discretion and professionalism.

Openings Available:

• 1 x Full-Time: Monday to Friday, 8:00 AM – 5:30 PM

• 1 x Part-Time: 3-day work week (Monday, Tuesday, Thursday), 8:00 AM – 5:30 PM

• Location: 383 Sin Ming Drive

• Immediate availability