Telemarketing (Citibank), Analyst

AIA Hong Kong and Macau; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to creating a healthier future. As a Telemarketing Analyst, you'll connect with customers, understand their needs, and recommend suitable products. This role is pivotal in advancing the company's mission of helping a billion people live healthier lives by 2030. If you have a passion for sales and customer service, this is a fantastic opportunity to make a positive impact in the community while building a rewarding career.

Qualifications

• Minimum of 'O' Level or higher required.
• 1 year of experience in Call Centre or Telemarketing/Telesales.

Responsibilities

• Perform outbound calls to achieve sales targets.
• Understand customer needs and recommend suitable products.

Skills

Interpersonal Skills

Communication Skills

Education

'O' Level or higher

Job description

Telemarketing (Citibank), Analyst

Telemarketing (Citibank), Analyst

Apply locations Singapore, SG-AIA Singapore time type Full time posted on Posted 3 Days Ago job requisition id JR-55499

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

As part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels.

About the Role

Responsible for performing outbound calls to customers for cross-sell targets.

What you will do:

1. Perform telemarketing calls to leads provided by partners to achieve sales target.
2. Understand the needs of the customers and recommend suitable products to them.
3. Convert leads provided by partner to sales through telemarketing activities.
4. Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards.

What we require:

1. Obtained a minimum of 'O' Level or higher.
2. Possess 1 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry.
3. Good interpersonal and communication skills.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.