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A dynamic company in the wellness industry is seeking enthusiastic individuals for a role focused on cold calling and lead generation. The position involves making outbound calls to introduce wellness services, engaging customers, and handling inquiries. With a supportive training environment, fresh graduates and entry-level candidates are welcomed to apply.
Responsibilities
Cold Calling & Lead Generation
Make outbound calls to potential customers, introducing our wellness services.
Identify customer needs and recommend suitable treatments/packages.
Set appointments for consultations or trials at our outlets.
Follow up with prospects to convert them into paying customers.
Customer Engagement & Sales
Provide professional and engaging explanations of services.
Address inquiries, handle objections, and offer promotional incentives.
Maintain positive relationships with potential and existing clients.
Tracking & Reporting
Keep accurate records of calls, leads, and customer responses.
Provide daily/weekly reports on lead conversion and performance.
Requirements
Experience in telemarketing, sales, or customer service (preferably in wellness, beauty, or healthcare).
Strong communication and persuasion skills with a confident phone presence.
Sales-driven with a passion for achieving and exceeding targets.
Ability to handle rejection and remain persistent.
Basic knowledge of wellness and beauty services is a plus.
Fluent in [Languages Required, e.g., English, Mandarin, Malay, Tamil].
Fresh graduates and entry-level candidates are welcome! Training will be provided.