Telecom Infrastructure Program Manager

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel in Singapore seeks an engineer to lead Outside Plant operations, maintenance and incident management for critical telecom infrastructure, coordinating staff and contractors. You will drive feasibility, design, construction, project management and governance across ducts and assets, with a Bachelor’s in Civil/Electrical/Mechanical engineering and 3+ years in telecommunications or utilities.

Join Singtel to shape resilient networks, deliver safe field operations, and collaborate with

Qualifications

• Bachelor's degree in Civil, Electrical or Mechanical Engineering or related field.
• 3+ years of relevant telecommunications, underground utility or infrastructure project experience.
• Outside Plant operations, maintenance and incident/restoration management.
• Common/Utilities Service Duct feasibility, alignment planning, detailed design and cost estimation.
• Construction and project management covering scope, schedule, cost, quality, risk, contractor performance and close-out.
• Underground infrastructure access governance, asset integrity, GIS/as-built info, third-party works coordination.
• Technical, commercial and contractual negotiation, including claims, cost sharing, charges and commercial obligations.
• Stakeholder coordination and negotiation; incident leadership; engineering judgement; dispute resolution.
• Safety and operational compliance; contractor performance auditing; field inspection and risk assessment.
• Tender requirements and evaluation participation.

Responsibilities

• Lead day-to-day Outside Plant implementation, maintenance and operations with staff and contractors, including cable outages and damage incidents.
• Act as Incident Manager for cable-damage incidents, overseeing onsite restoration and coordination with staff, contractors, damage parties, authorities and Singtel Command Center.
• Conduct root-cause investigations and pursue compensation recovery with appointed loss adjusters; resolve rerouting, diversion, protection and restoration issues.
• Manage and audit contractor claims, service delivery, workmanship, safety and operational compliance; conduct inspections, risk assessments and preventive actions.
• Oversee public complaints, site issues and rectification works, and lead emergency response and corrective improvements.
• Lead feasibility assessments, trench alignment planning, detailed design, underground-space optimisation and cost estimation.
• Represent Singtel in technical discussions and negotiations with agencies and utilities.
• Exercise engineering judgement to resolve infrastructure conflicts and site constraints beyond standard design parameters.
• Lead engagement with Engineering, Procurement, Legal, Regulatory and Workplace Safety stakeholders for each CSD/USD project.
• Assess technical, operational, commercial and stakeholder requirements and recommend optimal solutions.
• Develop tender requirements and participate in evaluation and award processes.
• Lead contractors through construction and ensure engineering, safety and quality compliance.
• Manage project scope, schedule, cost, quality, risks and contractor performance; make timely onsite decisions when field conditions differ from approved plans.
• Review claims, variations, invoices and acceptance of completed works; ensure close-out, handover and as-built documentation.

Skills

Civil Engineering

Electrical Engineering

Mechanical Engineering

Education

Bachelor Degree in Civil/Electrical/Mechanical Engineering

Job description

Singtel in Singapore seeks an engineer to lead Outside Plant operations, maintenance and incident management for critical telecom infrastructure, coordinating staff and contractors. You will drive feasibility, design, construction, project management and governance across ducts and assets, with a Bachelor’s in Civil/Electrical/Mechanical engineering and 3+ years in telecommunications or utilities.

Join Singtel to shape resilient networks, deliver safe field operations, and collaborate with