Tele Marketer

Our client a well-known Insurance Business, is hiring. You will market personal line products to customers through outbound effort and handle inbound sales enquiries with high-quality customer experience.

The Job

• Convert leads provided by bank to sales through telemarketing

• Handle customer enquiries with confidence

• Correspond with customers through emails

• Liaise with internal departments on policy fulfilment

• Achieve sales target set out by business

• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks

• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

• Highlight any potential concerns/ risks and proactively share best risk management practices

Requirements:

• Minimum GCE ‘O’ Level / Diploma

• Applicants with the Certificate in General Insurance/ BDP & PGI will be preferred

• Excellent interpersonal skills and ability to speak Mandarin will be an added advantage for Mandarin-speaking customers

• A good team player with ability to multitask and meets stringent service standards

• Well organized and systematic in work

• Keen to learn and positive work attitude

• Proficient in Microsoft office and AS400

• Meticulous in documentation and fulfillment work

• High level of integrity, take accountability of work and good attitude over teamwork

• Take initiative to improve current state of things and adaptable to embrace new changes