Telco Account Manager

VSMART TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A dynamic technology company seeks an Account Manager to strengthen partnerships with telecom operators in Singapore. The successful candidate will drive smartphone sales through strategic marketing and operational activities while collaborating with internal teams. Experience in telco relationships and understanding of Chinese corporate culture are highly advantageous.

Qualifications

• Prior experience in managing telco relationships is a plus.
• Familiarity with Chinese corporate culture is preferred.

Responsibilities

• Manage partnerships with key telecom operators and drive smartphone sales.
• Plan and execute marketing campaigns and ensure product onboarding.
• Collaborate with internal teams for operational support.

Skills

Market Intelligence

Strategic Insights

Sales Monitoring

Job description

The Account Manager will be responsible for managing and strengthening partnerships with key telecom operators (e.g., Singtel, StarHub, M1). This role drives smartphone sales through telco channels by coordinating sales, marketing, and operational activities. The candidate will plan and execute channel marketing campaigns, ensure smooth onboarding of new products, and collaborate closely with internal teams to support product delivery and after-sales service. Strong market intelligence and strategic insights are essential to maximize market share and achieve sales targets. Prior experience working within Chinese corporate culture and established telco relationships are advantageous.

Account Management

• Build and maintain strong relationships with telecom partners (e.g., Singtel, StarHub, M1).

• Act as the main point of contact for telco partners on all sales, marketing, and operational matters.

• Ensure alignment on business goals, promotions, and sell-through targets.

Sales & Target Achievement

• Drive smartphone sales through telco channels (retail, online, bundling, etc.).

• Monitor and analyze sales performance data; prepare regular reports.

• Propose and implement strategies to increase market share and achieve KPIs.

Channel Marketing & Promotion

• Plan and execute co-branded campaigns, promotions, and launch activities with telcos.

• Coordinate product training, POS materials, and promotional displays in telco retail outlets.

• Ensure brand visibility and guideline compliance in telco channels.

Operational Coordination

• Collaborate with internal teams (marketing, logistics, after-sales) to ensure smooth delivery and support.

• Track stock levels and coordinate replenishment plans with telco partners.

• Resolve operational or service issues swiftly to maintain partner satisfaction.

Market Intelligence & Strategy

• Monitor competitor activities within telco channels.

• Gather market feedback and consumer insights to support product and pricing strategies.

• Contribute to the planning of new model launches and bundling offers.

New Product Onboarding Support

• Assist in onboarding new products into telecom channels, ensuring smooth coordination and successful product launches with telco partners.

Preferred Qualifications

• Prior experience in managing telco relationships is a plus.

• Candidates who are well-suited to working within Chinese corporate culture will be given preference.