Technology Transfer Project Manager

Thermo Fisher Scientific Inc.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading company in the scientific field is seeking a Technology Transfer Project Manager to enhance client satisfaction and manage complex projects within a global organization. The role involves extensive project management skills, client relationship management, and a commitment to quality and compliance in pharmaceutical practices. Candidates should have a Bachelor’s degree and at least 6 years of relevant experience in project management or client service.

Qualifications

• 6+ years of experience in Engineering, Production, or related Pharmaceutical environment.
• Good experience in project management and/or client service.
• Knowledge of Good Manufacturing Practices (GMP).

Responsibilities

• Independently manage a large, complex project portfolio or multiple client projects.
• Maintain continuous contact with clients, focusing on their requirements.
• Chair regular meetings and correspondence between internal and client teams.

Skills

Project Management

Negotiation Skills

Client Service

Education

Bachelor’s Degree in a scientific/pharmaceutical area

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific team, you’ll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, making sure our food is safe and delivering COVID-19 solutions. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as part of a fast-growing, global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building an exciting career with us.

Position Summary:

The Technology Transfer Project Manager is part of the Business Management Department and responsible for the effective and efficient management of client-related projects in order to improve client service and satisfaction in the overall best interest of Patheon. The Technology Transfer Project Manager is able to fully master technical and project management skills with respect to client and business requirements and identifies solutions aligned with these requirements. They are responsible for Independently manage a large, complex project portfolio or multiple client projects, planning and delivering at all project stages.

The scope of the position covers three major areas:

• Technical Excellence
• Project management
• Client Experience and Relationship Management
• Relationship Management Growth.

This is done with the teamwork of others in the Business Management & Technology Transfer functions.

SPECIFIC ASSIGNMENTS/PRIMARY ACTIVITIES:

1. New Business Development:

• Ensure that client’s requirements related to the acquired project order are received and processed by internal functions. Provide the definition of new business opportunities while meeting with the existing/potential clients, together with Business Management, during technical meetings with the scope of obtaining new products or the revision of the progress status/completion of projects.
• Collaborates well, builds effective business relationships and brings new or alternative perspectives forward to overcome difficulty or uncertainty and builds a coalition.

2. Technology Transfer:

• Handle more strategic TTs and TTs associated with new facilities and associated complexities that brings at a new site.
• Maintain continuous contact with the clients, focusing on the clients’ requirements and the interests of the company.
• Negotiate project conflicts within the company and with the vital customer contacts, ensuring resolutions that are amenable to both parties and/or advising management of potential risks & issues.
• Generate key documentation including the Technology Transfer List, Gap Analysis that includes process design, Technology Transfer Plan, Technology Transfer Report, Project Timeline, Action Item lists and ensure protocol/report are issued according to project’s timelines.
• Manages project efficiently in different systems to provide accurate forecasting information to core team, leadership and the client. Maintains accountability for individual and team outcomes.

3. Project Management:

• Independently manages a large, complex project portfolio or multiple client projects, planning and delivering at all project stages.
• Structures project(s) in line with client strategy by demonstrating an entrepreneurial approach; optimizes processes to identify needs, defines resources requirements, supervises performance and identifies improvement opportunities.
• Serve as focal point and communication link between Company and customer.
• Lead, track, follow up and supervise project activities to ensure alignment with expectations and agreed-upon timeline.
• Oversee planning, execution and closure of all Engineering/Feasibility/Optimization phase activities till PPQ batches completion.
• Chair regular meetings and correspondence between internal and client teams
• Mentors other team members on project resolution.
• Extensive understanding of customer contract terms and conditions; skilled in negotiation skills and techniques and coaches others in effective contract management.

4. Risk Management:

• Support and advice Business Management with the definition of the technical risks related to the acquisition of the new job orders, through collecting vital details required for the evaluation, and completing the evaluation, respecting the interests of the company. Identification and troubleshooting of the technical problems supported by the specialists of involved functions.
• Support on preparing FMEA documents.
• Work closely with the Technical Operations to fully understand scope and requirements for projects.

5. Internal Support and Client Relations:

• Provide support and project coordination (where needed) to Validation and Production during the Clinical/Registration/Validation/Stability phase, including review and approval of process clinical/registration/validation documents.
• Leads project efficiently in different systems to provide accurate forecasting information to core team, leadership and the client. Maintains accountability for individual and team outcomes.
• Positively influences external and internal team members

Internal

• All company functions
• Coordinate with Thermo Fisher Subject Matter Experts (SME) and use the systems implemented at other sites.
• Assumes the leadership role on projects as appropriate, handles and supports cross-functional teams to be successful, and strategically plans an effective and efficient timeline to be completed on time.
• Harmonized Technology Transfer process across the sterile network and align with Global Technology Transfer Operations

External

• Potential clients
• Existing clients until the time of the production transfer from the client to Thermo Fisher

6. GMP:

• Ensure cGMP is applied in work area and aligns with cGMP in all areas of the relevant business, as required.
• Knowledgeable of quality standards and partners optimally with critical team members to deliver best products.
• Understand and apply as needed, emergency procedures and safe systems of work.

REQUIREMENTS AND QUALIFICATIONS:

Education

• Completion of a Bachelor’s Degree or its equivalent (depending on country) in a scientific/pharmaceutical area (Pharmacy, Chemistry, Biotechnology etc.) or in engineering.

Technical skills

• Pharmaceutical techniques
• Knowledgeable of Pharmaceutical Production
• Advanced Client service/ Project Management experience

Professional Experience:

• Minimum 6 years’ previous experience in Engineering, Productions, Quality, or relevant Pharmaceutical environment.
• Good experience in project management and /or client service.
• Sound knowledge of Good Manufacturing Practices including Singapore HSA, PIC/S, EMA, US FDA etc.
• Experience with Sterile Drug Product manufacturing & CMO/CDMO Operations is strongly preferred.

Personality Traits:

• Negotiation & Presentation skills.
• Interpersonal and Project Management experience and skills.
• Strong Ability to work and to guide a team as well as independently.

Desirable:

• PMP certification is an asset, as is client service/ project management experience.
• Commercial business orientation is a plus

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds have a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.